I usually love this place and stop by randomly to pick up a single delicious cookie for myself or as a gift. Today the cashier got mad that I did not tip enough and gave me this mess. Incorrect frosting and the blackberry jam was all over the inside and outside of the box. I watched her as she showed all the customers before me their cookie and ask if it looked good, then she just kinda handed me this gross box and left. I have to wonder why I wasn’t asked if my cookie was acceptable. I just dont think I should have to tip 3 dollars on a 4 dollar cookie to get a clean box. Gross
Cornbread cookies for the win! So far I haven't enjoyed any other flavor as much as that one. I will keep going back because the staff are super nice and friendly and it satisfies my sweet tooth.
I've had crumbl cookies before but this was the first time going to the store. Went around 11:30 and it was so easy to place my order for there was no one there. By the time I left, maybe 5 minutes later, there were three other customers and another coming in as I was leaving.No one in my family are really cookie people but I had a coupon for a free chocolate chip so that's what got me into the store. Once there, I saw the selection and decided to splurge on three more cookies. I purchased their lemon meringue cookie, a double chocolate chip cookie, and a snickerdoodle. These cookies are so big that I could divide them into thirds so everyone in the family could have a taste. I must tell you it was a big third and a big taste! The lemon meringue cookie received top votes. All the others were just as good especially the double chocolate chip which I zapped in the microwave for a few seconds... yum!I will go back and order more for special occasions.
This is the ONLY location that always makes them undercooked. 3rd time trying this location and super disappointing every time. Had these delivered and it took over 40 minutes which should have given them more time to cook while resting and they still came out doughy and raw…not gooey.
the cookies are fuego, but the management is not great and seems unfair. there are teens who work really hard and lose their job but the manager only keeps the kids she likes. i know a lot of people who have worked there and it seems like there’s a lot of favoritism and the manager is just disrespectful to these hard working kids.
Placed my order on the app which was easy. I walked into the store and was welcomed. My order was boxed and I was thanked for coming in. The place smelled really good and was clean. I got home and my chocolate chip cookie was amazing! I will definitely be back.
I have never really had an issue with this place especially the one near me. My only issue I have had was when I have had deliveries. It’s only happened once, but the cookies arrived in a total mess heaped together in the box. I bet it happened during the delivery and I reached out to the store and they gave me a voucher for a new pack to replace the one that got messed up. It was very nice and they are always kind and the cookies delicious.
Hands down the BEST cookies EVER! My husband couldn’t believe the box of cookies made it home without me eating half of them! The cookie servers are wonderful; very friendly and great service. I may never bake my own cookies again! ?
The service is great and the cookies are delicious. Love the chilled cookies!
I think this place has some of the best cookies I’ve ever had like woah are they good! We ordered an assortment and every single flavor we got (the flavors rotate weekly) was excellent. They are some of the richest cookies I’ve ever had and that’s coming from a sweets lover. Because they are so sweet and rich I reccomeneded you order 1 cookie for yourself or when ordering multiple plan to cut them up and share them with a group. The assortment was perfect to cut and then split with a group while being able to try all the flavors. The best is their sugar which is kinda like a traditional sugar cookie crossed with a butter cookie - absolutely genius plus sugar and chocolate chip are available every week. Overall fantastic place to checkout and highly recommended!