These poor employees don’t have the power to shut off the online ordering app themselves, so when they’re short staffed and forced to close the lobby- the location gets to be a driving and walking hazard. I witnessed three people get into car accidents- they were all friendly but obviously brought on by the chaos of the Starbucks employees unable to manage their own apps.These people work extremely hard and their company doesn’t help them out at all and it makes the customers frustrated.
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My daughter and I treat Ourselves 1x a week and get the same drinks at every location- which always taste consistent. NOT THE CASE at this location. We get the pink drink and dragon drink…. They tasted like straight coconut milk with a few berries. I asked For light ice- and the cup was so full of ice that the berries were dry and gross. I never Knew they weren’t fresh berries until yesterday? As a single, hard working mom, I’m Super disappointed that our over $5/each drinks were a sip of coconut milk. We were the only people in line and now I know why. Definitely will not be going back to this location.
I stop by here on my way to work early in the morning just as many do. I've never had any issues what so ever, the staff is always welcoming and cheerful given the time in the morning. This time around was totally different. As I pulled to the drive thru window the young lady came to the window letting me know an item that I had ordered was still frozen and if I wanted something else? As I told her my selection she seemed upset, agitated and rude. I know we all have our days but this is not what customers should have to deal with this early in the morning. All I can say to this young lady is "there will be better days" .
An absolutely rude and abrupt staff. Quite unwelcoming. Almost felt like apologizing for coming in to get some coffee.
I just want to thank the morning team at Starbucks- I was having one of those days and accidentally spilled my tea all over their counter and floor. They were so kind about the situation and also provided me with a refill (even though it was my fault). My morning is better because of you!
The baristas at this particular Starbucks were very thoughtful and kind.
The people that work there are so nice! Especially the employees working this morning (2/9). They were very sweet and made my drink perfectly!
Very clean n my Brown Sugar Oat milk Drink. Was on point be. Thank you for a pleasant experience.
It's difficult to screw up a Starbucks, being part of a multinational chain and all. I came here to study not thinking much of it, because...well, it's Starbucks. For starters, the tables are uncomfortably low to the floor. I found myself hunched over in my chair and elbows dug into the hard wood surfacing. They were also blaring horrific EDM music that made it difficult to focus. Even with some quality noise isolating earbuds and a white noise app, this combo not drown out the 150 bpm playlist they had pumping out loudly on the speakers.Everything else was typical Starbucks quality. So if you're just looking to grab a coffee, pastry, and go, then this place is fine. I would not suggest coming here with the intent on focusing though.
Employees can be heard talking poorly about customers in the back and griping about how we have no respect for their personal lives. They were angry because we placed a mobile order 40 minutes before the app said they closed. They locked the doors/closed the drive thru 30 minutes before the stated closing time and were mad at us for it. Almost didn't get the online order I paid for 40 minutes before they closed because they already locked up when we got there. When we mentioned we were sorry but online it says they were open for another 30 minutes they corrected us saying no that's when we leave noting the 30 minutes of clean up they had to do. I'm not one to sneak in an order 2 minutes before something closes and don't appreciate being made out to be that person. Maybe follow your advertised operating hours or not be rude about it if you don't? There is a new location up the street so I will go there from now on.