My husband and I came in 2 weeks ago. The place was absolutely filthy and everyone was messing around when we tried to order. We asked for help about 5 times because they were all just playing around and not paying attention to us. Finally someone comes to help and I ask for his name, he said Max and that he was the manager. He was incredibly rude and made us feel very uncomfortable just for asking for help and made us feel like we were disrupting their fooling around time. After we ordered our food and came home we saw that they got the pizza completely wrong. This place use to be so good like 3 years ago! This entire place has gone down hill. Will not be coming back.
Always good pizza and salads from here. These guys have been around here for decades which says a lot. Plenty of options and ingredients are fresh. I order on the internets using my computer and pick up in store. Awesome value to quality/quantity ratio!
Love their pizza and delivery service is fast, easy, friendly! Never had any issues. My go-to place for pizza delivery!
Had 2 great pizzas tonight, one with pepperoni, sausage and garlic. One with BBQ sauce mozzarella, ham, pineapple, and jalapeno.
Five star only for the young man that assisted me, I wish I had caught his name as to note, he was the only one customer service oriented. I had called to inform the store that I had placed an hour almost an hour previous and had yet to receive the order when I was greeted I was told that the store was currently closed to which I reminded her that I placed the order over an hour prior. To which I was “Disconnected” when I dialed back a young man answered an I could hear the female that hung up on me in the background, I simply stated I had placed an order and it was approx. a half hour late, I just wanted to check. He simply stated not all orders had been delivered and to simply call back if I never received my order. Shortly after which my order was deliver. All it took was a simple response and honest expectation and I was happy. I hope this reflects on the gentleman who took the less than extra two minutes to explain I should receive my order despite them being closed. All it takes is that minimal effort to be better than the rest, glad to see that’s not lost on everyone. I truly wish I had caught his name to give the praise deserved.
I love this place! Only reason it's not a 5 star is because it seems like almost every time I order 3X pepperoni it seems like it comes with just the regular amount of pepperoni. And as we all know pepperoni is expensive these days. So I feel like I'm not completely getting what I pay for. The reason I get triple pepperoni is because I am diabetic so I need a form of protein to balance the carbs for the pizza or I wouldn't even care that much. There have been a few times where there was triple pepperoni but more often then not its just the regular amount. Will definitely keep ordering and the food is always delicious and ? and the employees are always kind so thank you for that!
Absolute garbage service. Never received our order. Customer service was non-existent seeing as they hung up on us, we called back and they told us they’d deliver the pizza .. which they never did. Not to mention the first guy who answered was so high he asked us “how our pizza was” after we just told him we never got it and laughed about it. The manager Lied about being closed at 10:15 when they close at 11 and we ordered around 9. BlackJack will never get our support again and I recommend others to follow. Trashy place and trashy employees.
Extremely poor. The man that took my order tolde 45 min. Took almost 90. The driver said the big order in front of mine caused the delay. My pie was ice cold. $27.00 for an ice cold pizza almost an hr late. Ps. I love 4 blocks for the blackjack location. Horrible.
Best Deep Dish Detroit Style Pizza around. They are consistently and always get the order right, and they offer a lot of deals and discounts!
Busy is an understatement but amazing taste and quality. I love their ranch dressing ❤️