Botched delivery with extraordinarily poor customer service.My wife and I ordered delivery from this restaurant through the Jersey Mike's app and received an entirely different order that was unlabeled and contained none of the items that we paid for.We then called the store and they tried to first blame it on DoorDash, then said they could not find the ticket until a manager took over the call, and were unable to provide any sensible resolution: either having the order made and re-delivered, or re-making the order for immediate pickup. The only option offered was a refund that would not arrive for days.We generally like Jersey Mike's and eat at this chain on occasion, but were extremely disappointed with the store's ability to correctly dispatch an order and the poor customer service over the phone.
This my first time ordering here, and I came here around 1:35pm for a pick-up order. When I got there, they told me that someone already took the order before I arrived there. I showed them the confirmation email and they offered to remake my sandwich, but they didn't offer an apology or anything else for the hassle. The sandwich itself is alright, but I don't want to experience this every time I pick up an order. I would recommend ordering elsewhere.
This place always make the perfect sandwich, fresh bread, fresh cut meats and veggies that are crispy and delicious
The goofy little blonde manager with the bowl cut is not very customer friendly. If it's cracking horrible jokes or flirting with his female co workers it was a uncomfortable experience with the little goober. The food was good though.
Your paying all this money for sandwiches u expect good qaulity. Bread was hard and dry hot sandwiches were not hot. No one realy ate there sandwich . Not goid at all
Ordered a sandwich through her eats and my sandwich had multiple hairs in it almost like someone put them there. I called up there and they said there is nothing they could do and couldn’t give me a refund. Don’t eat here so disgusted.file:///var/mobile/Library/SMS/Attachments/72/02/6B54C34A-5FF6-433E-819F-7EE9FAB5D7D9/IMG_4682.HEIC
Daniel had such a positive attitude give that dude a raise Forsure!
The staff is always friendly. The food is incredible one of my family favorite sandwich places. The only thing is sandwich prices are a bit pricey.
The team here works hard and does a good job. Their speed does not seem to sacrifice quality.
Why do people even go here? There’s such a limited selection of ingredients that are not particularly good, they’re overpriced, I’m pretty sure the staff was hungover, they don’t have good cookies or chips, they don’t offer toasted subs. I don’t get it? Why do people like this place?