My mom absolutely loves the pralines & cream ice cream from here. I drove about an hr to treat her. Edwin was super friendly and efficient! To bad the store owners don’t have the place fully stocked of to go bags or tops for the medium size cups. Poor guy had to keep apologizing for something out of his control. Thanks Edwin, hope to see you soon!
Great experience at this location inside the Colorado Mills Mall
Ordered 3 drinks and they nearly prepares the wrong drinks and we had to correct them... then when we got our drinks mine tasted like banana as they did not wash the blender after making one of the drinks and upon bringing this to their attention, we were met with hostility, and arguments. They eventually remade the drink but it wasn't a good experience. 1 Star service. Would not recommend; will not return
Absolutely terrible customer service
The food was great for me! I come here every day to eat lunch and walk BUT I will never go back to Hagen Dazs here ever again! ! Place a order and you get eye roles & the worst customer service ever! Who ever owns this franchise please term this guy yesterday! This has been consistently a issue for the past 4 times I’ve gone at least
totally overpriced for no reason. what are the ingredients? the strawberry ice cream tastes like cheap marmalade with pounds of heavy cream. this is just for people who think they are getting top tier ice cream
Its ice cream u cant not Hagen your dazs unheard of even in a blizzard the vanilla bean ice cream and orange sherbet is sublime lick it up whoooa
Terrible experience getting some milk shakes for the family.First was the 35 minutes for 5 shakes, take it that some of the time was walking in and walking out, but still pretty long.Second, they cost about $8.50 a piece (2 med, 3 smalls for $43+), might have been acceptable had they been decent shakes.Third, they were essentially flavored milk. Though spoons were provided they were completely unnecessary as the consistency of the shakes were milk with chunks of nuts and chocolate. If I wanted high priced chocolate flavored milk I'd stop by numerous convenience stores in the area and paid less with quicker service.I'm not sure if this is normal for this shop but I doubt they have another chance for me to find out. Very disappointed.
This place is one of those overrated West Hollywood places with the traditional characters and posers abound.I had a blueberry and banana smoothie. It was OK.
Excellent service! Aurora treat me very nice! I’ll be back soon! Loved the coffee