I order here at least 3x's a month and the food is always good and done when they say it is I usually choose to carry out. Workers are friendly great customer service.
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I tried to order on the app for a pickup 2 hours in advance. The app was not accepting orders for future claiming that it was too close to delivery time (minimum 1 hour out). I tried to order through the website on my phone, same result, had to order through a computer. Was asked to rate my order experience and because of the issues I rated as 1 star.I got a call from the store manager about 30 minutes after I picked up my order demanding that I change my review because the issue was with Dominos corporate ordering process and not the store itself, and that my review would reflect negatively on the store for something that was not their problem.My response is this: the ordering process, the store, and corporate are all part of the same system. If one portion of the system fails it is part of the whole system. Calling and demanding I change a review because of poor reflection on the store is absolutely unacceptable and shows an unwillingness to address customer concerns as opposed to finding resolution.
Driver delivered pizza to wrong address and then lied about it. Store backed the driver, essentially calling me a liar. I offered to go chase down the pizza at whatever unit the driver had lazily left it at but they refused to tell me.
If you like burnt pizza and sides, this is the place for you. Very dry and tough to eat food. The "fresh and hot" statements are false. Almost $70 with tip, this isn't the place to order pizza or wings! I asked to speak to the manager "Mary" and she wasn't there and they did not know when she would be in. There isn't a pizza hut nearby to deliver which is sad because Pizza Hut is a lot better. I've seen Domino's commercials and they just don't live up to their marketing.
Dominos needs to close this location immediately. We order from Dominos regularly, and our original store was incredible. We were recently switched to this location and the food is always terrible. Ordered at 11am today, called in almost an hour later to see what was going on, Manager only scheduled one employee who had 20 pizzas in front of us, our ETA would’ve been over 2 hours for 2 pizzas if we hadn’t canceled. Also confused as to why the manager is not on site if they are short handed? Employee said he wouldn’t be in until 4pm. This managers inability to do their job shows clearly in the foods consistent lack of quality and leaving team out to dry when short staffed.
This location is to be commended on their insane customer service!Ok, it's Domino's. So I'm not gonna waste any time here talking about the quality of the food, because we all know - large, soulless, corporate pizza conglomerate doing its best to offer the most mediocre pizza experience imaginable to middle America (I think their corporate motto might be "Don't Rock the Boat")But, I kid you not, this particular location has given me easily three or four free pizzas in the last few months all because THEY were dissatisfied with THEIR service! How's that for a corporate monstrosity taking responsibility?I've had zero complaints about the last several times I've ordered delivery from these guys. And yet, after three or four of my last five orders, I've received an email from them stating "That delivery was not what we hoped it would be" that contained a coupon for a free 12" two-topping pizza.Bland, insipid, uninspiring, by the numbers pizza, yes. But if you get it for free, it somehow tastes just a little bit better.
Customer service 101: THE CUSTOMER IS ALWAYS RIGHT. I understand mistakes happen i get it no big deql i called the offer to remake the food no big deal right untill you get home from picking up the remake to find out they messed up the food agian. I call back to tell them that it the wrong food agian just for so called manger (mary) very rudely argue with me telling me that it the right pizza and they are not going to fix it cause she knows that it was right. like im not standing there looking at the wrong pizza. So then i had to take all 3 pizza back to the store for a 3rd time to prove to miss mary that it indeed was the wrong pizza. It took 2 hrs for my kids to get dinner. It a school night and when i order at 7:30 and my kids dont get to eat till almost 10 oclock there a problem. Miss mary customer service 101 the customer always right and if she really is a manager i dont see this location being open for much longer. Dont even bother unless you have 2hrs and the gas to drive there 3 times.
I ordered pizza and was never delivered, when i called they continued to answer and hang up on me. Very unprofessional. No respect. This is my home dominos too what a disappointment. Do not waste your time
If I could give 0 stars, I would. I ordered online, and after waiting an entire for an order that said it would be 25 minutes, my order was cancelled. I called the store and they said they had been trying to contact me, but I got no calls or contact whatsoever. When I tried to order again, they said they would not deliver to me because they couldn’t find my apartment. Save yourself the trouble and don’t order from here.
Like most Domino's, the food is pretty consistently good. Maybe not amazing, but you know what you're getting. There are nearby pizza places I prefer but Domino's is a decent balance between value and quality. Especially if you use the app for coupons. The app also has a order tracker which is handy. The only problem I've had is that sometimes the thin crust is a bit overcooked (which has happened at other locations too.) I've been happy with the service here and parking is uncrowded and easy to get in and out.