Good place for any sandwich for anyone.
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Walked in around 8:20pm. There was one customer in line and the cashier appeared to be in training because he required assistance from his coworker (a young, dark haired young woman who had two French braids in her hair). There was no customary “welcome to subway” greeting and the sandwich counter was filthy. A receipt for an online order was in the tuna salad and none of the veggies were stocked. Still… I wanted a sandwich so I inquired about the supreme meats. The young woman read the card and we proceeded to move forward with my order. After placing two meats in the bread, she walked to the register to help her coworker who needed help ringing in a coupon. Ordinarily one might say, give me just a second I need to help my coworker. No problem. I get that. So… she helps him ring up the order and nonchalantly returns to my sandwich and starts touching it while wearing the same filthy gloves she just touched the register with. I let her know that she would need to remake my sandwich and change her gloves because that was unsanitary. She stomped around looking for new gloves and then put the new ones on. She began looking at the online order receipts and started grabbing breads that were not what I ordered. She didn’t look up at me and she started preparing sandwiches for other customers. After about a minute or two I asked her if she was being passive aggressive because I asked her to please change her gloves. She responded with I need to make these online orders first. I said you were just helping me with my sandwich and you never communicated that you needed to reprioritize the online orders. She said “Yes, I need to make these first.” It was very apparent that she did that intentionally. At that point I could not accept that low level of customer service and I had to leave. Covid is still present and food safety should be taken into consideration for those reasons alone.I noticed that this location had other poor reviews that were not acknowledged so this may also fall on deaf ears.
Need to improve your online ordering and include a toasted option. Ordered Flatbread thinking it would be toasted and it wasn't. Flatbread is not terribly good cold.
Love this place they were quick and very friendly
Their sandwiches are not as full of stuff like they used to be.
The "melt" three cheese sandwich they put in the bag is disgusting. No reflection on this particular place. Soggy, nasty, and ironically the most expensive sandwich.My dog wouldn't even eat it. What happened to subway! Used to bey favorite place. cancelling the Seafood sandwich and peanut butter cookies were an epic fail.Plus it had a hair in it....16$ down the drain. It would be nice to be refunded or something.
Excellent sandwiches and customer service. Clean store.
Excellent sandwiches and customer service. Clean store.
Come on, it's Subway... the experience was just like every other Subway I've been to...
Undertrained Staff. Never rush ready always running to the back for stock no sandwich knowledge. One test at subway every employee should pass is knowing the name of the flagship sandwich The Boston Mass Transit Without a customer having to say a BMT. I have been here 5 times and had 1 proper experience.