The best staff in the grand valley. You won't find a better Starbucks.
The best staff in the grand valley. You won't find a better Starbucks.
Great workers, great drinks, easy access
Allow me to begin by stating that it generally takes a lot for me to write a less-than-stellar review on Google Maps, so here goes. As a whole, this is a very hit-or-miss Starbucks -- not the worst I've ever been to, but mediocre at best.Their first and foremost failing is that, like all other Starbucks locations, they are far more expensive than they need to be for the quality of beverage and food that they actually serve. On that basis alone, I try to avoid not only this location but all Starbucks locations, because I simply don't feel that their prices are justified.My dissatisfaction with this Starbucks location can be further illustrated by the following example. For context, this occurred in the last "open" week of 2020, several weeks after on-site classes were no longer in-session. I ordered a coffee and a loaf of banana nut bread, based on its appearance in the display case, from the first barista. I paid and waited for my order. The coffee was handed to me by the second barista, who seemingly had no idea about my banana nut bread. The second barista asked the first barista, who then informed her that they were out of banana nut bread (despite its appearance in the display case). I was offered other pastries but none were to my liking, so I requested a refund for the banana nut bread -- at which point I was asked to get back in line. Once I reached the cash for the second time, the only refund I was able to get was in the form of a gift card, which means I now need to go back to this Starbucks location to get my money's worth, even though I really don't want to.I think that when customers are paying the very high prices that Starbucks charges, the onus is on the baristas to have an awareness of which items are actually on-hand -- and the further onus is on Starbucks to offer refund options other than gift cards.
The baristas remember me and remember my drink. Kate is amazing! After getting my breakfast I usually park myself in the lounge and study until my next class. It's my favorite place to study.
the farmhouse grill Good food and friendly service
The baristas remember me and remember my drink. Kate is amazing! After getting my breakfast I usually park myself in the lounge and study until my next class. It's my favorite place to study.
coffee
the management lies to their employees
Good Starbucks, always fast and keeps up with large crowds.