First off, the waitress was very nice and pleasant but.....I really don't like the fact that her thumb was inside my salad bowl. The salad wasn't all that great to begin with. It was the Mexican chicken salad, can't really remember the exact name but it had way too many flavors going on. Plus the rice was extremely hot which made the lettuce warm. Yuk. The corn and beans were cold. It just wasn't anything I'd order again. The other waiter carried out several dishes on one arm and the food was touching his side. I know this may seem like small stuff but I don't want things touching my food.It seems the place is going downhill every time I've gone in. The one in Farmington is a lot better.
Applebees is usually a great place for a drink or a night with the family. They have friendly staff and an amazing menu to order from but tonight I am very disappointed with the service. The waiter was extremely rude and short with my boyfriend when he sat us. He threw the menus on the table and demanded our drink order. He came back after 2 minutes and huffed when we hadn't decided on our meals yet. I understand having a hard day at work but there is no reason to disrespect a customer that hasn't been served or given any reason for such hostility. Drinks were yummy, food was tasty, service was awful. With such a stinky attitude he should stay in the back of house.
Grossest experience of my life. We came in last night, all the staff members saw us and ignored us for about 10 minutes. The hostess continued sweeping and walking around aimlessly in the back. It was obvious that they were trying to discourage people from eating there because they did not want to do extra work. More parties poured in to the front and we waited. Finally the hostess came up, “it’ll be 10 minutes unless you want to sit at the bat” she said annoyed. We decided to to sit at the bar. My friend and I ordered our food and ordered a chips and queso to share. The rude hostess from earlier brought it out and gave it to the party across from us. I could tell they were confused but they ate some. The bar tender realized the mistake, instead of making us a new one, picked up the eaten one and gave it to us. I refused to eat it, then he picked it up again and gave it to the party behind us. The same queso was passed between 3 parties DURING A PANDEMIC. Not to mention the HEALTH code violation. Scared of more unknown food borne illness risk I swiftly canceled my order and left. ????
Late night satisfaction. Nothin like a little midnight snack. No where I’d rather be on a Saturday night than Applebee’s with my friends!!!
The hostess wasn’t at her station so a waitress seated us. There was a large group behind us. We watched as the other table got drinks and appetizers… 15 minutes later we got water and 30 minutes in we asked about the salad - we were told that it was being made. Don’t bother.
General Manager by the name of Mark is top notch.. food took a bit to get he came explained the situation and went above and beyond literally an amazing manager Apple Bees this man is a true manager
The wife and I went in for an early dinner. They were not to busy but had several tables of folks eating. We had a rack of ribs and a sirloin steak. I cleaned my plate, the steak was done very well and the flavor was good. The garlic smashers was very good too. We ended up bringing over half a rack of ribs home and split them another day an paired homemade potato salad to make two good meals from our visit. The waitress was very attentive, we enjoyed our meal and the leftovers. We will go back again another time as I don’t remember ever getting a bad meal there.
Slow to get service. When I came in three other groups got helped that came in after me got helped first. Kinda frustrating but food was good.
Not the best service , waited to be seated for 10 mins and wasn't busy at all, servers seemed to be occupied in the back , one girl pretty much doing everything, had to send my steak back and everything was cold , the Asian tacos was great though
Ribs were over cooked. My burger was undercooked. The fries were cold. They gave me no utensils or napkins. The coleslaw was good, not too sweet with a little pepper. But beware if you pay with a card: their computer automatically adds a 20% gratuity even for take-out. It's very easy to hit the 'continue' button without noticing this to change it.