Soooooo…. It takes a lot for me to leave a really negative review, but I was really unhappy with the service at this Starbucks in Target.I ordered a large English breakfast tea with milk. I said I did not want the milk steamed. When I received my drink it was cold. I asked the barista if she could warm it up. She said she could not warm it up and gave me half a small cup of hot water. I told her it was very cold and the hot water would not fix it. She responded, with an attitude and said you ordered it half tea and half milk and you didn’t want the milk steamed— it’s going to be cold. I told her I did not order it half and half, I just asked for milk.I got a little annoyed because while I realized the cashier could have misunderstood me, there was no reason for the attitude. Eventually, she asked me if I wanted her to make my tea again and I said yes. My second cup of tea was let’s say mediocre at best. A large tea comes with two teabags. Mine did not. I asked a second tea bag and we both looked at the empty carton tea hanging on the wall. With her now commonplace attitude she told me to wait while she got some more tea. When she returned with the tea she asked me if I wanted her to make the tea again or if I just wanted the tea bag. I told her I would just take it and add it to my tea myself.I am deliberately not mentioning the barista‘s name. I respect people who work in the service industry and frankly I do not think I could do their job. However, the barista definitely made my large tea with one tea bag hoping I wouldn’t notice. For a person like me who takes their tea seriously, it makes a difference. Poor attitude and service.
Soooooo…. It takes a lot for me to leave a really negative review, but I was really unhappy with the service at this Starbucks in Target.I ordered a large English breakfast tea with milk. I said I did not want the milk steamed. When I received my drink it was cold. I asked the barista if she could warm it up. She said she could not warm it up and gave me half a small cup of hot water. I told her it was very cold and the hot water would not fix it. She responded, with an attitude and said you ordered it half tea and half milk and you didn’t want the milk steamed— it’s going to be cold. I told her I did not order it half and half, I just asked for milk.I got a little annoyed because while I realized the cashier could have misunderstood me, there was no reason for the attitude. Eventually, she asked me if I wanted her to make my tea again and I said yes. My second cup of tea was let’s say mediocre at best. A large tea comes with two teabags. Mine did not. I asked a second tea bag and we both looked at the empty carton tea hanging on the wall. With her now commonplace attitude she told me to wait while she got some more tea. When she returned with the tea she asked me if I wanted her to make the tea again or if I just wanted the tea bag. I told her I would just take it and add it to my tea myself.I am deliberately not mentioning the barista‘s name. I respect people who work in the service industry and frankly I do not think I could do their job. However, the barista definitely made my large tea with one tea bag hoping I wouldn’t notice. For a person like me who takes their tea seriously, it makes a difference. Poor attitude and service.
I had a great experience today with the baristas going above and beyond in their customer service! A noticeable trend of bad customer service is happening at a lot of companies.Today gave me hope that not all is lost!
Khaylee was super rude to everyone but the other person was really nice
I ordered my coffee after I did my shopping at Target today. I can’t believe how rude both baristas were. The one that took my order was not friendly and seemed irritated that I could not hear her or understand her when she was talking to me. The barista that was making my coffee put one of my drinks on the counter without saying who it was for or what it was. Another customer was also waiting for her drinks so I asked her what the drink was. She very rudely said what it was and then got my other drink. I asked for stoppers and she acted put out that I would “bother” her. I won’t be patronizing this Starbucks again. I’ll gladly drive a couple of miles down the street to get my coffee. I’m appreciated there and am thanked for my business unlike this Starbucks inside the Target on Bloomington. Terrible!
Khaylee was super rude to everyone but the other person was really nice
Khaylee was super rude to everyone but the other person was really nice
I come here weekly since I work nearby and always have a good experience. Just wanted to leave a review today about the young barista guy with white hair. It was pouring rain and I couldn't find any umbrellas for sale in Target, so he gave me a piece of cardboard to use as an umbrella so I could run back to work ? thank you!
I love when we get deals on coffee when the cartwheel app!
Ok I'll get it to you by the end of the day