I’ve been going to this Sushi place for 19 years! I have never found a better sushi restaurant than this AI! I recommend the “Buffalo Roll”, it seems to be rare or unique to this place.The hibachi grill is also wonderful and I think that the prices are all reasonable and/or lower than others in town.
So I’m sure this place used to be nice, the decor is nice and ambience is pretty good, staff was friendly. However, there is no hibachi or Teppan Yaki at this place at the moment. The waitress let us know they no longer had a chef who could do that. Which, it’s the pandemic and times have been tough for everyone so I get it, no big deal. Instead I got just the rainbow roll. While waiting for that, I got the miso soup first. The soup tasted sour with little taste. Even the green onions didn’t show up in the flavor…As far as the rainbow roll, the fish was decent quality, but most of the roll was imitation crab and was $14. The flavor was probably a 4/10.Additionally, I watched the younger man sushi chef prepare another customers order on top of the bar at eye level with another customer sitting there at the time. The customer was coughing and sneezing and snotty right next to the roll as he put the three sauces on top. Definitely made me feel pretty uncomfortable with the cleanliness of the kitchen.All in all, I wouldn’t recommend:/
DO NOT EAT HERE! THEY SERVE SPOILED AND CONTAMINATED PRODUCT!!!This place has taken a turn for the worse since the new management/owners. They are very rude and over all quality has gone way down. I ate there last night (05/18/2022) and one of the $20 rolls i got had real crab in it....however it tasted overly fishy, sour and was definitely spoiled crab meat. When we told our waitress, she went and told the sushi chef, he then laughed and called the owner over. They both had a piece of the real crab and then told our waitress to tell us real crab tastes extremely fishy because its the real thing and that we were still pay for it even though we had one piece each and realized it was extremely bad and could cause terrible food poisioning.Do not eat here! They serve spoiled and contaminated product then laugh and tell the customer they are wrong when confronted just so they dont lose $20.
What a tragedy! Since the new management company took over this restaurant the quality of The food and the quality of service has been absolutely atrocious. The staff are rude and unkind. The portions have decreased and prices have gone up. You used to be able to walk in and sit at the hibachi table now regardless if there are people sitting there they will not allow you to come in and dine unless you have a reservation. They have forever lost our business
My experience was great! The service was fast and the workers were kind.
Went there for a Datenight. We have gone to a different AI before and I wasn't impressed. But oh my was I in for a treat. The sushi was plate licking good and as we where sitting at the bar the sushichef patiently answerd all my nagging questions while artfully making his beautiful sushi. The host and our server definitely need a mentioning to as they where welcoming, very attentive and engaging. Can't wait to go there again ???
It's been amazing in the past. However, new employees seem to be struggling. It is still a decent place, and I hope that while the staff learns, the quality will match the price point eventually.
It's been amazing in the past. However, new employees seem to be struggling. It is still a decent place, and I hope that while the staff learns, the quality will match the price point eventually.
Very poor customer service. Had a reservation for 615pm. Arrived 10 minutes early and they would not set us early. They then sat us and took our drink orders. Then left us for almost 20 minutes before bringing our drinks. We did not get offered water and one of the drinks we ordered never came out. We asked to see the waiter and he did not come back to the table. We also were waiting for the chief to finish at the other table and he was not half way done. The waiter did not come back until we got up to leave and then he was surprised. Horrible time and a waist of time.
Horrible customer service.....again. Ordered sushi via phone, was told it would be ready in 45 minutes. I arrived about an hour later, and my sushi was not ready. Waited another 30 minutes, was walking out the door, and my sushi finally arrived. This has happened the last few times I ordered. They continue to be severely understaffed causing long waits. Sushi is ok, but definitely not worth the wait. Tired of getting lied to, time and time again about how long my wait will be. It's sushi, it's not cooked. No way it should take so long to prepare; especially when there are only a handful of customers in the restaurant. AVOID this place at all cost. Not worth the aggravation for average to below average sushi. If you can't afford to hire the correct number of staff, then shut this place down. Can't imagine they would have many repeat customers.