I decided to eat here because I haven't had A & W forever and I wanted to save a bit of time on supper. That wasn't the case here. Took a bit of time to order, but I had to change my order because of time cooking one of the items I wanted. The drive through waitress informed me the chicken wouldn't be ready for 9-10 minutes so I decided to go with a burger, which the waitress didn't say anything about wait time on this. I completed my order, drove to the window, paid for the order, and was informed that it would take a bit to cook fresh burgers. I was ok with it because I figured fresh was ok and burgers shouldn't take long. I pulled up in the parking lot to wait...and wait...and wait. It was about 20 minutes before I got my food and it was definitely not fresh. I had already paid so I couldn't do anything about that, but it was not great at all. The food was warm rather than hot and the fries and rings were warm as well. This seemed to be a trend at the place because they didn't have anyone inside the restaurant, but there were other cars going through the drive through then sitting and waiting in the parking lot after ordering. There were six of us waiting before I got my food. The waitress was polite apologizing for not having this or that, but the service was pretty terrible.
Ordered a chicken sandwich and they had my order ready as soon as I pulled up to window, that should of been the first red flag , this place does not make there chicken fresh, the chicken was like shoe leather and extremely disappointing. Will not be back
Super friendly, excellent cs and I am addicted to the diet root beer floats!
Wow!!! We were so impressed! Professional and quick!