This is a great chain restaurant. Very good price for the quality, which is really what I'm looking for. The bill says it all. I would love it for the margarita to be less than $9.25, but otherwise, this is a very good deal.The quality was also superb. What I really appreciate is the temperature at which the food is served. Muy caliente.
Food is great and so are the drinks but the customer service I got was very rude tonight. Went in for a work meeting with my colleagues and we sit down at the table to order ourselves drinks. Now, I do look very young but I am very much of age. The waiter (male) looks at only me and asks only me for my I.D. I ask him “you are not going to ask anyone else for their I.D’s? And he replied “Only you.” So I pulled my drivers license out and put it infront of him and he tries to grab it out of my hands. I pulled it away and he said “I need to see I.D” and I said “I’m showing you it, you can see it”. He lifted his hands up and said “okay then you don’t drink”. So, I gave my license to him to hold and he didn’t even look at the card, he felt it and threw it back on the table at me. I understand in some way, but the way he had treated me about it was very rude. Will not be coming back here to be treated like that again, no tip for you and a bad review.
Food was amazing, guacamole, salsa, entree but the service was rude and short. Maybe the best Mexican I’ve ever eaten, please promote the busboy! He saved our experience.
Chips & Salsa but with the addition of refried bean dip. That’s a huge plus!Dinner Selections: Jalisco Burrito wasn’t that great. The burrito had white rice, beans, veggies, and very little chicken. Why white rice and not Spanish rice? I’m pretty upset that it was made poorly with some white queso that was horrendous. Chimi meal was pretty good because I believe my wife enjoyed it.Kid Selections: Mac n Cheese was made in a plastic bag.The best experience was the chips and salsa with bean dip and the young water rocking his fro!
Terrible management, kitchen is absolutely disgusting! There is black mold in the women's bathroom. I'm surprised there hasn't been a health inspection, their food is revolting and half the time they forget things for the meal. I'm extremely disappointed in this place! How they treat their employees and customers is beyond me. Our server was very rude when we asked for the check 4 times and when we asked for the right order he told us this is what we ordered (I had ordered the steak fajitas). What was given to me was enchilads. Not only that but a HAIR in my wifes food. The customer service is awful! Definitely won't be back here. Shame on you Carlos Miguel's!
Some TVs in the bar area to see games and enjoy some good food options. TVs for the sports you want to watch. Get there on game day for a meal and watch the games. Servers are there to bring your orders and will serve you with a smile so be sure to tip them. Have fun in a local spot with good food and try out the great patio on nice days.
Worst food ever. I would likely not be leaving this review if someone would have answered my 5 phone calls. Ordered online and did pickup. 3 out of 4 meals wrong. Runny guacamole. Slimy green chile. Chicken was flavorless. Faty bits of pork throughout one meal and couldn't even bother to give us more than 3 small tortillas for the two orders of fajitas. If I was in the restaurant, I would have sent the food back. Couldn't even get past the first few bites and I was starving. Even bad food usually taste somewhat good when you're starving. For almost $100 I would expect edible.
Not sure how this joint has so many stars. First and last time here. Chips were too salty and salsa was made with too much citrus. When the food came, it was cold. What’s up with cold food lately? Asked for a ground beef and bean tostada, got only beans. Rice and enchilada were cold. Best part about this restaurant is the water and wasn’t even offered a refill.
Carlos Miguel's in Castle Rock always delivers. Try the Santa Fe burrito it's got great flavor! Other burritos are also decent although I find them missing a little flavor. The ceviche never disappoints as well.
We loved our margaritas! The food was freshly made tasting, staff were friendly after you engaged and smiled with them. They were busy for dinner. The rice was perfect! They serve complimentary bean dip & salsa with tortilla chips. Two issues: Our proteins were quite under seasoned, they really needed more salt. We prefer white Mexican cheeses and sour cream. We will return. Give them a try and get a margarita.