This store is amazing. The staff is very polite and very fast, my friends and I mobile ordered 9 breakfast sandwiches and 2 burritos and they were all made proper and tasted great! Have done similar orders in the past and they all ways pull through. Super awesome.
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He didn’t have a name tag , but the manager at this jack in the box was so great ! He went out of his way and when we said thank you, he just said “we want our customers to come back”. thank you so much ! I know fast food is locally understaffed but you didn’t let it feel like it was with your great customer service!
I don't really like this place. But I needed something quick for lunch and taco bell was all locked up. When I say I don't like this place, I mean every time I've eaten here before was pretty poor even for fast food standards. It seems they've really cleaned up their act though. The food was fresh, the staff were both helpful and kind, and it was. An overall positive experience. Some kids came in with limited budget and rather rambunctious, the staff was patient with them and treated them with respect. That means a lot to me. The kids even made a mess, one offered to clean it but the staff were (or at least appeared to be) happy to clean it. Will likely not even bother to check taco bell next time I need food in a hurry.
He didn’t have a name tag , but the manager at this jack in the box was so great ! He went out of his way and when we said thank you, he just said “we want our customers to come back”. thank you so much ! I know fast food is locally understaffed but you didn’t let it feel like it was with your great customer service!
Really like their teriyaki bowl; However, the last time it seemed smaller & more Rice than chicken & veggies. Also, they are VERY stingy with giving any/extra sauce. Once I asked for Teriyaki Sauce & didn't get Any! Another time I got only 2 (ordered several items). EGGROLLS also Good. Not sure if dine in is open here.
don’t eat here. This is honestly the worst jack in the box location. The “management” or if you could call it that, really blows. I’ve been coming to this location for years since I live right by here and have seen multiple times that the lobby is closed and employees outside smoking more than just cigarettes. Very very dirty inside never clean the woman’s bathroom or restock the toilet paper or put paper towels. and the lobby is always trashed and sticky. I can see into the kitchen when I order and see employees not wearing their hair up and not wearing gloves, sometimes not even in the regular jack in the box uniform just regular clothes. I’m ready to call the Heath department to get this store shut down cause of the lack of care the managers put in. Don’t eat at this location if you don’t want to get sick. I go back here cause I live right by here and a long time ago the food quality, customer service and cleanliness was at par. I know that this location was taken over by a franchise and no longer a corporate store, I think this franchise prioritizes lmoney over the health and safety of their stores.
If you order online and show up they don't have half of what you ordered AND you get a free attitude by the red haired girl at the window... Then they mess up even more and just forget to put half of my 5 item order in the bag... If your guna be rude to me because you guys messed up at least get my order right... I understand counting to 5 is pry a big task for this mouth breather but wasn't there any sort of screening process to make sure she could read and count? Or at the very least not be rude to customers.
I have visited this Jack n the Bok since it opened. I have never seen such behavior from a manager in my life. A lady wanted a fresh sandwich and fresh made ingredients they made the sandwich for her twice still using cold bacon and cold ham. the lady was maybe in her 70's she was very polite. saying I have a sick husband with an infection I'm just being cautious. The blond headed lady started screaming at the top of her lungs calling this lady every name in the book not once did the customer raise her voice.Then it gets bad, 17 teenagers surrounded this lady and began filming her and calling her Karen and pushing her. The ladies husband came in and rescued her as they were becoming violent. all and the manager said I own the fn place I cant get fired. I can't believe a corporation would allow this to go on. Attacking the elderly. Lost my business and my entire company. Chem Lawn 300 employees
The quality has definitely gone down hill quickly over the years. If they get your order correct at all, 9 time out of 10 it is cold. Will never frequent here anymore.
When the Jack in the Box restaurant franchise first came to this area it didn't do so well, closing down after about a year or so, now this second location has been here for a few years and it seems to be doing better. I ordered through their app, which seems to be the trend with fast food places, and it was not too bad, but still needs some improvements. I arrived and announced to the counter employee of my pending mobile order and after a short wait my name was called. My burger was hot and freshly prepared, but messy and overly watery. I enjoyed the touch screen Coke machine that offered many different varieties including Vitamin Water flavors.