They are scamming you. The refill for the growler “isn’t in their system”, so they put it in as a coney dog with a cheese curd side up charge. This makes the refill for the growler cost MORE than it originally did when we bought the jar. Then, we received the coney dog and regular cheese curd in our order anyway, which we didn’t want. So they’re scamming, or their staff isn’t trained properly. It also says everywhere, including their door, that the lobby closes at 10, but when we entered at 9:07, the staff stared at us until a few minutes later a woman, presumably a manager, told us the lobby was closed. I get that they don’t necessarily control the hours, but they need to list correct ones.
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They guys working were great! No complaints! The food looked great except fries, they were old, the burgers we couldn't eat, they were caked with salt. Very disappointed..
Soda station was filthy. Trash recepticle overflowing. No cups available at drink station. Napkin dispenser was empty. Inside tables dirty. Outdoor tables also not clean. Food extremely unappetizing. We tried eating the stuff, but ended up pitching the majority in the trash.
I've had great memories of delicious burgers from A&W in New mexico. Never got to go often due to it being an hour away from where I lived at the time. Saw this one and had to stop. 1st the staff there couldn't understand I wanted a hamburger by itself. No fries no drink just a burger, I had to clarify it about 3 times. Oh well no big deal, get the burger and this patty is so dry I feel it sucking moisture from my mouth (should have got a drink). Took one bite and threw it in the trash. Im honestly blown away by how terrible of a burger I was served, considering the patty literally thinner than the patty on a kids burger from mcdonalds. This place became the last A&W I'll ever go to. Currently cooking dinner at home tonight. So thanks for keeping me healthy I guess.
The new little kids they have in training didn't put my fries in my meal and the girl at the drive window tried to charge me 13.99 for a 6pc wing talking bout the chicken is cooked fresh and it's not from the freezer smh 3/2/2022
A 1star is too high for this order I received. It was a joke! I could have gone to Target to get kids meal fish shapes! Paid over $10 for nothing!
Drove there in the snow and didn’t get all of my food. (Missing the cheese curds that I pulled aside and waited for) Everything was old and hard and the chili was burned and super thick. Nothing was edible. Was told to drive back in the snow if we wanted a refund.
$17 for a chicken strip box lunch and a drink... No thanks!
$17 for a chicken strip box lunch and a drink... No thanks!
Classic burgers with root beer float. I also had the cod platter not bad .