Just ok. The staff were all stressed out and disorganized. The lady before us in the lobby had to wait 10 mins for an iced coffee. They forgot my drink and threw the donuts into the bag frosting-side-down and all the frosting came off on the bottom of the bag. So disappointing.. This was my first time at dunkin and I dont want to return.Hello, management: your people need training and you are severely understaffed!
Been trying to get powdered lemon donuts for a couple months but never in stock, along with many other varieties missing. Most times I walk in the attendants or baristas never pay attention to the counter or inside customer bur instead cater to, and fawn over the drive through crowd. The drive through line snakes up the center of the parking lot and makes it difficult for anyone to park for inside dining. Two weeks ago I walked in, and right back out, because there was nothing much to choose from. The store seems to be suffering from a lack of steady employees as there are different people working each time I visit, I saw only one person working the 10am shift on 5/5/22 and I don't think I was even noticed at the counter before I again walked out.Went to my 2nd choice- YumYum donuts which is one mile away from Dunkin located on Telegraph&Painter S/E corner, and satisfied my cravings for a powdered lemon donut, and because YYD is cheaper, I walked away with extra glaze twists and chocolate donuts plus a house coffee for what it costs to buy 2 lemon donuts plus a Lg caramel mach at Dunkin.
Each donut nails it. One of my unequaled most loved sweet places.
I always go drive-thru since COVID, but the quality and good services are alway there.Sometimes they don't have the ones you want, but that is still understandable.
I have been coming here everyday to get the same drink and the service has been excellent. Wonderful employees and consistently make excellent frozen drinks everyday. I switched to this location from another Dunkin and this place rocks! Keep it up! ?
Every time I come to this location I have issues with my order. There should be a better process for when you guys run out of stuff on mobile orders. It's not efficient to just sub anything in for whatever you're out of. Just earlier went to pickup a mobile for which I bought bacon and cheese egg bites but ended up getting veggie ones. No one bothered with a heads up. At this point it's hard to tell whether they ran out of what I ordered or they just can't tell the difference which would be just outright sad. Drive thru is super slow to top things off.
Friendly staff, good coffee and donuts, and lots of great perks for app users. The new winter blend and the egg bites are tasty as well.
this is not my normal Duncan location, but I stopped through because I was on a delivery and had a birthday reward shrink drink. The drink that I received was absolutely disgusting and I’ve had the frozen coffee before so I knew what to expect. This drink literally taste like it has straight alcohol in it. not good and sweet the way the drinks normally are. ? kinda a bad start to someones birthday
I've been to this location a few times now and it's usually a great visit every time. Unfortunately this last visit (11/20/21) I order my regular drink and it tasted like straight oatmilk ? like there was absolutely no espresso taste :( I was so sad hahaha hence the 4 stars, but hey it happens I understand especially with restaurants/coffee shops being short staffed. The staff was super nice throughout my visit though Hopefully the next visits are better.
Always good. Brings back memories from Boston.