Starbucks

8595 Santa Monica Blvd, West Hollywood - 90069
152 reviews
Coffee Shops Coffee & Tea Coffee
(310) 659-1856

Today I came in for a matcha latte and it was painful for me to observe the BULLYING going on between the workers. The barista fallon was on duty sweeping when I came in, while the other workers crowded in a corner behind the register looking and whispering about her with disdain. When I arrived to the register, they instructed the barista fallon to take register duty and that, the red hair barista was busy - when in fact he was standing around talking badly about the barista sweeping, who was then now helping me at the register. This was very intense work place bullying I witnessed and it’s not acceptable in this society. Everyone has to live life, everyone has to work, do not make it harder on them by providing an unstable, bullying, workplace. Please do better management, and to the baristas today working aside from FALLON, you guys are very mean and need to grow up and do not bring bullying to your work place. If you are a manger assume the responsibility of justice. The barista who helped me, fallon, deserves a work place in which she can do her job without unnecessary bullying. That was bizarre to witness.Customer service keeps a business running. If customers are not happy, there is no business. It would be in the company’s best interest to take reviews seriously. Thankfully, Starbucks products and coffee speak for themselves but the employees at this location need perhaps stronger, balanced, kinder, management. Watch the cameras of this morning and you will observe very bad behavior and bullying from the employees even without audio. Please work on this.

The worst place to come and get your coffee and the best place to see the boys. Service is horrendous. I asked for a little extra whole milk and she wanted to charge me. Zero friendly staff. There was no "Good morning" "thank you," "Good day" from none of the staff members. They even butchered my name after spelling it out to them twice. Bunch of retards!

Starbucks inside Target. Less busy than the one downstairs. Excellent service.

I ordered hot coffee, but they brought me a little warm coffee.Rude staff.

This is an especially poorly-run franchise. Rude staff, extremely slow, bad attitudes, and often filthy. I'm sure they are in violation of corporate standards. Rude when asked for condiments or sweeteners. It's not surprising, considering how awful the management is at this Ramada. The mailboxes place is run by good-attitude, nice staff, but the Starbucks is simply foul. AVOID!

There are no power outlets so you better have your laptops full if you want to work (while having a coffee). Oh, also you can’t “dine-in” unless you have a “vaccination” card.

They charged my debit card twice here seconds if not a couple of minutes a part, I checked my bank statement, so everytime you order here pay in cash. Or ask for the receipt, they will roll their eyes on you like the exorcist but it''s better than getting robbed

Delicious! We're Italian and do not usually eat Italian out because of our high standards and home cooked perfection but this was even better than Nonas!

I've been to all three Boqueria locations, and this location is my favorite. For me, this location is the most aesthetically pleasing and most spacious. The food is great at all three, but the other two locations are a bit small so it can feel cramped.

Toilets could be better attended too.