Ono Hawaiian BBQ

143 Barranca St B, West Covina - 91791
157 reviews
Hawaiian Barbeque
(626) 858-1988

We wanted to have something different for dinner and not the usual fast food. This fit the bill perfectly. They have a small dining area or you can order online and get take out. Check their menu online. We had chicken katsu and kalbi short ribs. Both were really good! They have a kids menu too, called Keiki meals.Only complaint is i didnt know there was a self-serve area here where you choose what sauces/condiments you want. The server implied they were included in the bag with our food. I should have taken the time to look around, but i was in a bit of a hurry. So we had to eat our food without the katsu sauce, which was disappointing to my friend. It was still a good meal, though.

The employees are very rude took 2 1/2 hours for my food to come I called to check on my food the employees 1 girl refused to give me her name hung up on me I called back and the phone was off the hook I called again a guy named jared was super rude laughed at me when I told him about his poor customer service I called the manager bridget she laughed as well and hung up on me don’t give them service they will treat u bad bridget charged my card twice

Rrrriiiccoo

Their Chicken Katsu (crispy fried boneless chicken) is probably the best of its kind in the area. A nice bonus is the plates include stir fried cabbage and broccoli.

Food was fresh, delicious and a good heaping serving. The staff was very friendly. Would go back again.

After waiting 15 minutes and asking for my order twice. Five people who ordered after me were served first. Decided to leave.

I love this place but the customer service is really bad did a order by phone they put me on hold for almost 15 minutes then when I got down to the store I paid for the order and they made me wait another 30 minutes knowing my food was just sitting there smh hope the customer service steps up there game before I call the boss get rid of non hard workers

Great flavor and the plates are well served everything is delicious

Well-grilled foods and nice staffs.

Found hair in my food which was absolutely disgusting. Not to mention the wait time was terribly long. Plus the chicken is cold.