The Habit Burger Grill

1255 S California Blvd, Walnut Creek - 94596
221 reviews
Hamburger Burgers Salad
(925) 279-2286

Mixed up my order somehow (ticket was correct). Annoying for a chain that usually does things right. Maybe a new manager? Typically they have a manager who checks the order before sending it out. Manager should do better.Then they filled other orders (with same ingredients) before fixing mine. Took longer to resolve the issue than it took to get the wrong order. Then that order was wrong. Manager (redacted) claimed it matched the original order: I asked for him to explain, showing him the original tag. He refuse. It was an app order. He just flat out lied about how they messed it up. 40 minutes to get it close enough to leave. They never got it to what I ordered.5/21/22 1:01pm original order. I wouldn't return to this location. [Manager] should probably be retrained.

Burgers and fries were good as usual. The 2 stars are because of my teenage son's bad experience with the cashier (a young lady). When he asked her for a cup to get water, she refused to give him one saying "we don't give water cups". Excuse me!!?? That is a restaurant and getting free tap water when ordering a meal is a given. My son does not drink pop. How was he suppose to drink water? With his hands? He did not want to insist or make a scene, but that kind of arrogance from a cashier is unacceptable. That business runs on high school kids, so treat them right, please. They are paying customers, you known!

I have visited this location and the restaurant in the past but this time I ordered the BbQ chicken sandwich and it was beyond delish! Normally, I can only finish half of a sandwich but every bite was so delicious! I also ordered the sweet potato fries and they were perfect. I will definitely order this again.?

This habbit location is always down. It's been multiple times where I tried to come order some food and they tell me they only take online orders like it's so stupid and I think it's the employees being lazy not wanting to take orders but not sure. I would recommend a different location

Food is always good. Took my lunch break to come eat. Supposed to open at 1030 but did not open until almost 11. When they finally opened the doors they said they had to let the grill heat up or something. They were obviously late to work today.

When you make an order of fries extra crispy you’ll end up old saggy and oily fries. On top of the hamburgers are burnt. I cannot believe it employees at night totally different, they careless about the customers, notice that employee doing anything they want.

UPDATE: Tried to come back with my free coupons and they had a sign on the door saying closed at 3, when google hours say 10.They close down machines before closing and then can't refund the order asking you to go to the website. Then the our order did not come with a reciept, making it more difficult / impossible to get a refund. Not acceptable.

I looove Habit burger. I've been to Habit many times so far and I love their charburgers. Habit is a must go. If you haven't tried it, I highly recommend it!

This company here asks for verification of vaccination if you with to eat! That is private medical records! You cannot ask for that

It was very nice and clean. The employees were great too. ? ?