Starbucks

716 Bancroft Rd, Walnut Creek - 94598
103 reviews
Coffee Shops Coffee & Tea Coffee
(925) 256-9267

This Starbucks is somewhat hidden and since it doesn’t resemble what we normally think a Starbucks will look like, it’s easy to miss. The building has six sides with a wooden walkway and deck leading to the front door. The walkway goes over a large fountain that is noisy but just manages to drown out traffic sounds. Most of the seating is outside though there are a few spots inside. Because the building is so small, I don’t know where the bathrooms are located. However, I usually focus on getting coffee at Starbucks rather than peeing so the bathrooms offsite aren’t an issue.Oh yes, the service is good and the coffee is the same as every other Starbucks so for this shop, five stars.

Went in to switch a drink which I normally have anxiety about but they were super understanding and gave no bad energy. Thank you guys for helping a tired mom out.

Worst Starbucks ever! I witnessed older staff treating a new employee horribly when she clearly needed help. Our drinks were wrong and they forgot our food. Bullying isn’t acceptable in any situation and the staff behind the counter was terrible. I felt so bad for the young lady helping us. I will never go back again.

Bad actitud! Bad service. I waited 45 minutes to prepare my order and they gave me an item every 10 minutes! Horrible! Never will come back

Awful customer service. Rude workers. Arrived just prior to closing time and was told they decided to close early at their own discretion. Sarcastically talked back thanking me and hoping I enjoyed my time at their store.Last time I frequent this place. They should put a sign saying open the hours we wish to be open and we don’t care who shows up at other times.

Ordered via my app. It's a ways from the parking lot to the actual store. My order was ready when I arrived.

Good local Starbucks with drive through window. Friendly, well trained baristas

The outdooe sitting area is the best. The iced green tea matcha latte was great.

Very Good & Fresh!

Went in for a quick caramel frap. Nice, clean Starbucks with super friendly batista's. Well stocked with snacks and merchandise. Had a quick chat with person preparing my drink while I waited, was out drink in hand in no time. Drink was perfectly made!There is quite a large wooden patio/deck attached if you wanted to take a seat outside and enjoy your snack/drink or whatever, nice clear pond included.