Won't serve a meal to you if you don't have a mask.
My 12 year old son is in love with Subway sandwich’s and this has been our go to location . Everyone has been great . Not tonight .Subway app had an error time out message on payment screen and my son mistakenly submitted the payment 3 times . Shop only made 1 sandwich but could not refund me for the other 2 . We paid $30 for 1 sandwich . I asked for something that verified that my card would be refunded and was told that only the sales receipt could be provided . Nothing to hold them accountable at a later time to prove they owe me $20. Employee “Rosa” had the worst attitude and customer service skills when I asked for a refund receipt . She got defensive and said that it wasn’t her fault that made the mistake but rather my sons fault this all was happening .agreed … but she might as well of just flipped me off. That’s how rude she came off !! She laughed and thought it was funny and didn’t even act like she was representing the subway brand . Rosa should find a job that doesn’t interact with the public if she can’t provide adequate customer service . Rosa sucks at her job . She needs more customer service training .Her bad attitude and blatant disregard for customer satisfaction is a direct reflection of the bad management at this location . Jersey mikes just made a new customer
It's a joke to have us out on our mask but not the next family of three that order after us.
Could have been more stars had the employee or manager had more to offer for forgetting my Avocado than me driving all the way back. Very confrontational over the phone and has no customer service training whatsoever. Next time I will visit another location, if I ever choose to eat Subway again, definitely left a sour taste after today's experience.
Please change your posted hours of operation?
Very clean! Moreso than other Subway locations. Staff was not super excited to be there but I may not be either. All in all, it was a pleasant experience.
One of the worst subway branch. Wont accept coupons. Not recommended.
They don't even take subway coupons. So disappointing. Rather go to the one on Melrose.
Sandwich is ok, just dissapointed they dont take coupons.
Great service. Fast and delicious. Thank you.