Milkshake. Love it size. Cake batter ice-cream. Not the Cake Batter 'n' Shake premade one. Banana add ins. Perfecto.
I have been to this Cold Stone creamery before but never really posted a review. I was helped by two guys there that were so wonderful and had outstanding customer service skills. I understand why this location is so busy. Customer service is outstanding. Ice cream is great too.
I simply adored the service. Them being straight across from the movie theater is nice too.
Great tasting ice cream ?
I got chocolate and french vanilla topped with oreos in the I like it size
I may be biased since I love Ice cream in general but this hit the spot!
Hard working and nice boys working. There was a long line and they did a great job. There was a musty smell near the refrigerator but other than that- great experience
Very busy. Wondering why young mothers with young kids were running around without masks.
My son and I bought ice-cream in a waffle bowl. We took one bite and it was very stale. We told the manager Sierra that it was stale. She said she wasn’t able to give us another bowl because we took a bite out of it. She was incredibly rude and not customer service oriented or helpful. We will take our business elsewhere!
We went in very excited for ice cream and were next in line to which we were told to wait by Diego as he took his friends that were behind us and served them. We then had to wait for graciella to help us. She was amazing which is the only reason this is a 2 star rating rather than 1. Diego was rude for skipping us but also had his friend go behind the counter into the freezer room. I don’t know if his friend works there or not but surely no employee who is not on the clock should be behind the counter. Overall very dissatisfied with Diego and his professionalism. But many props to graciella for picking up the slack.