This is my second time ordering. First was couple months ago and it took them over half an hour to get my order! Half hour! While standing there at the counter, waiting, I see they have faster service at the drive thru.Today, I went thru the drive-thru and the person taking my order is very rude. I tried to order the family meal, added 4 strawberry cheesecake pies and 2 cinnamon apple pies and on the screen I see 4 apple pies instead of 2 so I corrected her that I only wanted 2 apple and she responded annoyed and told me she got the order right. Uhm, NO! There were a total of 4 apple pies which I specifically said only 2. I end up cancelling my order. I will not spend any money on a business that doesn't know what good customer service is. Waste of time (twice!) and I will never go back there, ever!
Staff is always pleasant and friendly. Shrimp boxes are skimpy. Chicken sandwich is a good deal and chicken is always crisp and juicy. Pies in any flavor are my favorite. Gotta have tea (sweet or unsweetened). Fries are good, red beans and rice are tasty but not spicy.
I like this place a lot and their chicken is really good. Love the mashed potatoes and gravy. I love the spicrs.
This location is always busy because they do a great job. Food always seems fresh and well prepared.
First time coming to order. Manager, I believe was rude. Usually through the intercom you are greeted but I got no response. At the window I asked if their mic worked? She said yes. She could have told me can you wait a bit? I would have understood. Tbh their customer service was bad. Especially coming from the manager. I thought my manager was bad :/ must suck to work here.
This place is horrible service, the girl name Allison very rude and weird. I wish I could rate 0 star. They better switch all the staffs and put some nice people in. My daughter love Popeyes, and honestly I don’t want come there because customers service. I wish we have different place to come with better customer service.
Great food, kinda pricey but very satisfying, there customer service could be better tho
We ordered dinner the spicy chicken sandwich with fries and a drink. Super clean, was not too busy, the cashier was fast and friendly, our order was hot and delicious, great place clean too!
So far they still have the best spicy chicken sandwich, and in this location they stuff has always been nice and respectful. They greet you and look you in the eye when speaking and that is great. Over all I will continue to use this location when in need of some food. Thank you Visalia team!
Would give it 0 stars if I could. Placed an online order ready for 6:30. Get there at 7 and said just waiting on a few more wings. Wait 30min and ask what’s up. They said it was lost or whatever and gota wait some more. So literally waited more for an hour