It was OK, the nachos were really good but the service at the time just felt weird like our server didn't want to be there. I ordered the chili verde and it was kind of bland. There was also an argument with a customer and the staff with a drink situation. Maybe just not a good day for them. Will give it a second try everyone has those days so I won't say bad.
This has always been one of our go to places and we would visit just about 1-2 times a week, But the service really has began to slip this past year. I wouldn’t make a Poor review based on just one bad visit considering it could’ve just been an off day, but our past six visits have been very poor but we continued to return hoping they would get it together. we noticed that every visit we were waiting much longer than we had in the past. We would get seated and 20 mins would go by before we even got our drink order taken. Then they started charging extra for a second order of chips and salsa which was understandable so we wouldn’t fuss and we’d continue ordering a second serving. This last visit it came to our attention that they are now charging extra for your second refill which I thought was not understandable considering you’re seated for around an hour before you even receive your food. The extra $ for refills was not what set me off, but the main problem for me was that I had sat my empty glass at the edge of the table and removed my straw and my waitress had made eye contact with me multiple times in a span of over 20 mins and not once did she ever come up and ask if I needed a refill or simply how our food was. I had to literally call her over and ask for a refill that’s when she very rudely responded “ ok but I have to charge extra it’s even stated in the menu” I refused and asked for my check and a box. The sodas are already $3.50 which is very high. But being avoided was very unprofessional. If she had simply come up the first time she saw my empty glass and nicely said “I noticed your cup was empty, would you like a refill? And just to let you know we have a new drink policy and are now charging extra after the first refill. I’m very sorry if this causes any inconvenience” or simply let us know as soon as she took our drink order I wouldn’t have taken so bad I would’ve simply taken my business elsewhere. Respectable restaurants allow their paying customers to enjoy as many refreshments as needed while enjoying their meal. I understand times are tough, but don’t take an hour plus to serve your customers and maybe they wouldn’t get so thirsty and like I said simply stating the policy before hand and not just avoiding a paying customer to try and avoid the situation all together wouldn’t have resulted in this poor review toda. Sadly we will never be returning to this restaurant and I do very much believe the way their service is going that this is the beginning to the end of this establishment. I’ve already told all my friends and relatives and they’ve also agreed that their own experiences have been equally absurd. Los arbolitos just a little further north down Mooney is honestly a much better place to eat. Better quality food, prices and as many beverages as you can drink. Just a little hole in the wall spot but those are always the best!!! Don’t give your money to these rude unprofessional people simply go down the street, you’re welcome ??
Wait staff is always friendly & accommodating, never feel rushed! Carnitas and grilled chicken tacos are always fresh & delicious! Freshly handmade corn tortillas are a treat I look forward to!
My fish was good but my husband s fish was tuff. They didn't bring him his beer. Today was an off day. They waitress did not tend to us as she should. Had to get our own straws at the bar. It was not busy. But next I know it will be good.
Pretty good. Got the enchilada plate. Chicken had a familiar taste but good. Been trying to find some good enchiladas and these are second on my list. Their carnitas were pretty good too. Food was super fast. Less than five minutes. Which I thought was odd but whatever. I'd go back!(:
Excellent, unassuming Mexican restaurant. Very busy when we arrived which felt like a good sign. Fantastic cheese enchiladas and top notch salsa. Would gladly return.
The food is decent but the potions don't equal to the amount you pay. Besides that the other problem is that getting your order takes about an hour. My wifes burrito didn't come to our table we had to ask 3 different servers and finally got her food. I wish I was joking but this place has gone downhill......better off eating somewhere else and coming here for drinks only.
Fresh made tortillas for the tacos which are always a good big portion with alot of meat. Sopes are one of my favorite to order. Customer service is great.
Amazing Mexican food and amazing service. Been going to this place for years and it has yet to decline in quality in any way. Have recommended this place to many people who have also had nothing but good things to say after dining in this establishment. It’s very hard to come by quality and service like this. Highly recommend the carnitas as well !!
Great nachos staff are good and it's a nice place to go in town with friends. Steak Ranchero is bomb ask for more sauce ? ? ?!