Love this franchise. Always will. The Mooney location, on 5/7/22 was disgusting. All tables were dirty, refrigerators have rust melted ice cream at the bottom. The glass in front of the 31 Flavors of Ice Cream had finger prints, melted ice cream & whip cream smears all over the place. Just gross.Owners need to get on their employees.
The area of establishment seems questionable. Really filthy outside the door, parking lot and exterior. Interior not as bad and clean enough. The server had a very dry personality, and didn't serve ice cream from my perception equally. As if he was disinterested in doing job. Or simply didn't care about customer service. There blackberry hibiscus ice cream was divine. However I personally would drive to the tulare outlets if I was to choose Baskin Robbins. Or better yet just stick to cold stone, since there pricing is very similar!! As well as coldstone has better service and a more desirable menu.
The area of establishment seems questionable. Really filthy outside the door, parking lot and exterior. Interior not as bad and clean enough. The server had a very dry personality, and didn't serve ice cream from my perception equally. As if he was disinterested in doing job. Or simply didn't care about customer service. There blackberry hibiscus ice cream was divine. However I personally would drive to the tulare outlets if I was to choose Baskin Robbins. Or better yet just stick to cold stone, since there pricing is very similar!! As well as coldstone has better service and a more desirable menu.
The area of establishment seems questionable. Really filthy outside the door, parking lot and exterior. Interior not as bad and clean enough. The server had a very dry personality, and didn't serve ice cream from my perception equally. As if he was disinterested in doing job. Or simply didn't care about customer service. There blackberry hibiscus ice cream was divine. However I personally would drive to the tulare outlets if I was to choose Baskin Robbins. Or better yet just stick to cold stone, since there pricing is very similar!! As well as coldstone has better service and a more desirable menu.
Thank You! Tinisha, for making a Birthday!The cake you made was beautiful, and thank you for the great customer service.
The manager was really helpfull with my order.
Great loved it.
Peanut butter cup and praline and cream. ???
Just a bit disappointed that I went in with my family to get a milkshake and a chocolate blast just to be told they were out of milk and didn't have a chocolate blast. The other location on Walnut gladly assured me that Baskin Robbins does indeed still have a chocolate blast though.
Great customer service, wonderful staff. Quick service. Wasn't busy.