Food is always good, but the service is always sooooo slow. Went Saturday before mothers day wasn't too busy but it took forever just to place our order or get refills, napkins anything. The wait or was friendly just kinda scatter brained.
The waiters were NOT very attentive. I flew in from NC and wanted to treat my uncle to a nice place. The food was good, reasonably priced. But the waiters were snobby and slow. It wasn't even busy for them. Step it up and stop giving us Latinos a bad name! We're supposed to be known for being hospitable and family oriented.
I'll give you the short version first, Good Carnitas Tacos, Good Salsa, bad stank service.(Take note how there is a pattern in the reviews about this place having horrible service.)The longer version, I just moved to Apple Valley from orange county. I'm huge on food and couldn't wait to go around town trying places. I had my first taco place and it was nasty. LA Casita was my second place I tried. I walk in and it looked like it was decorated in the 90s and then forgotten. It took about 10 to 15 minutes for anyone to greet us. By the time the guy came to the front he had a line of people trying to pay and leave. But the phone rang so he took care of that immediately, then attended his line. A Grey haired older man (seems like a manager or owner) comes up to help with the line and he took my order. After I said it to him he starred at me for a good 5 seconds without saying a word. We sat and waited about 20 minutes for the food after that, but to pay we had to wait again. We got 3 salsas and asked for another, we got it no problem.Had carne asada and carnitad tacos. Carnitas was bomb, salsa was bomb, that's it. Asada was just OK.I returned days later for more tacos. This time we knew they took forever so we sat at the bar for a drink while we wait. The waiter was nice, but noticed the Grey haired man once again being shady. Again carnitas tacos were fire. We got 3 salsas and asked for a 4th. No problem.Today we returned for... you guessed it. And who was there? You guessed it. But we phone ordered the tacos as we are learning here. We asked for 4 salsas over the phone. Grey haired dude tries to brush it off when I asked him if they are in the bag. I open it to see and there's 2 salsas for 10 tacos you guys. Is asked for 2 more and he wanted to charge $1.50 for each. Heck no. He offered a decent size container of salsa for $2.50 so I bought it but I didn't understand the issue this old man has with me. (Untill I read the reviews and I get it, this place overall all has decent food at a price of stank customer service)
Came for dinner, it was delicious as always! I love that they put the tacos in a separate plate! The salsa is amazing! The chips are always warm! The staff is always super friendly! Been coming here for 10+ years! Definitely one of my top places out here!
Food was good, but service was a bit slow - I dont blame them, it didn't seem like they had many people working. It took several times to request a new fork, and to get all items for our meals, and one of our party's meal was served at least 5 minutes after the rest. I could see they were struggling to keep up with limited staff.
I didnt like the atmosphere. You can feel the tension from only having male employees. I think the food was ok but overshadowed by the energy in the room. Also Everything took so long and the place wasn't even packed. It's weird seeing good reviews about their service, I didn't get that experience the few times I came here.
The food was good. The service was very good. Have been going there for 4 years. Wish more places had a friendly staff like them. The enchiladas were great.
Love this Restaurant! It's family owned and operated- the entire staff is so kind and the food is amazing! The tortilla soup is a must!
GREAT SERVICE! That’s what I look forward to when I go places awesome bar area or if you just want to sit down you can sit down fair prices and very clean! Thanks to Javier ! Good guy!
I had the senior burritoIt was very tasty, and just enough food to be filling, but not stuffed. I would recommend this restaurant! Tasty food and good service!