Went in 35 minutes before closing. Most food bowls were empty and we were informed they weren't making anymore food. Seriously?? How could you be open another half hour with no food for orders??Called customer service, Zero help. They can apparently stop making food 30 minutes BEFORE Closing. Apparently they don't care about good customer service OR Repeat customers. We will no longer be purchasing from this location. NO other location does this!! HORRID SERVICE! No one wants hour old food!
Well the food is good dont get me wrong , it's just the fact of if u guys are open for business , you need to have , change for every transaction you have e with a client , today the girl who charge for my food just told me that I have to have the exact change or she will round it up the total , and that not acceptable , and it's not for the 45 cents that I didn't receive back it's just not right that , when I ask her she said we don't have change today and that not the way to do business , is your responsibility to have change if u don't have it why don't you guys charge less instead , because it looks like now we are obligated to do donations or what is this ? Hopefully you guys do something about it or I may go to corporate and tell my story
Tried 2 different locations on this trip…LAX Terminal B and Ventura. Neither place was acceptable. Food was not as good as the Panda in Hawaii. Really salty, lacked a fresh taste and forget about the fried rice.
It was good; however, it would be nice if they were not stingy about the meat serving.
I asked t cashier nicely f HOT SAUCE, N NAPKINS... she gave me 1 only
This may be the busiest Panda Express during the lunch hour between the ones located in Ventura and Port Hueneme. Still, it's well worth the wait because everything is cooked fresh as you know but they rarely run out of anything. I've been to a couple of other Panda Expresses nearby and they're usually wiped clean.. meaning there isn't hardly anything to order including the freshly made tea. Everyone is extremely friendly here. The service is always top notch as well as the cleanliness of this store. I wouldn't trade this location for anything.
Yum and quick ....no drive threw but that's ok....
There were at least 6 people in front of us for dinner rush on Sun evening and it felt like the team could work faster or more efficiently. I mean the food is already cooked, just need to be dished/packed. The staff seem to be bumping into one another a lot. We waited for at least 20mins from the time we entered till we got our food. One guest came back in complaining that he didn't receive a few items, and there were a group of people that placed their order online that were waiting to pickup their food.We got the bigger plate, which is the regular plate+small box. The plate seems to be smaller and shallower although great initiative moving away from styrofoam. Almond chicken was salty and noodles were not cooked well, orange chicken and Beijing beef were tasty
I love Chinese food all the time, never get sick of eating it. Even better is when you get a nice portions to have some for later.
Feeling nauseous, I got mixed vegetables as the side found a bird feather in it towards the end of my meal...YUCK! Won't be coming back.