Ben & Jerry’s

523 E Main St, Ventura - 93001
88 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Custom Cakes
(805) 643-9429

So, first off, I tried to pay in cash, the young kid who tried to complete my transaction said that he would no be able to give me back change. I said, that is stealing, beacuase you are accepting legal tender and not giving me back my correct change, he said not really. So I suggested to pay with a card. Then he said ok. Second, it is now 917PM, store states it closes at 930, but they have turned away five customers stating that they are closed? Somewhat confused because Ben and Jerry's states 930 closure, but they are closedat 917. Music is blarring inside, but no one is doing anything except for turning away customers, turning away profit, not really a business I thought, turning away money , not if I owned or managed this place. If I were the owner/manager, I would consider which teenager I would hire to run my business on a Saturday evening, or should I say which teenager I would fire for loosing me potential repeat customers or for not making a profit.

I was excited when we found a Ben and Jerry's - I had high hopes going in! But shop was depressing - dated, tiny ice cream cabinet with only half the flavors even labeled. They were out of waffle cones, and the cone we did get was stale. Definitely not the experience I anticipated from such a big name shop. Girl behind the counter was sweet though.

They only had a handful of flavors available, and payment was cash only. It felt kind of depressing. I settled for a cup of raspberry sorbet, and it was pretty good.

Feel like these shops need to step up an make it an experience if we can just go to the store and buy it cheaper. Toppings? You sell cookie dough in grocery stores but not at shops? Weird. Lady was SO nice though- great experience.

Family walk. Ended with a sugar rush. Happy family.

It's Ben and Jerry's. What more can I say. It's delicious and on Main Street which is pedestrian these days. Nice to have ice cream and dog watch.

Perfect after the movie zest Delicious!

Perfect after the movie zest Delicious!

I was a bit disappointed. Went in after a nice dinner for dessert. The staff was not particularly friendly. Out of a few supplies. First, time since the pandemic. Perhaps, there's been a change of personnel. Always, very friendly and professional in all previous visits.

Very friendly people very respectful