Horrible service with unpleasant, borderline mean staff. General tone of staff is that you’ve interrupted them and they’re doing you a favor by making you a coffee. Extremely wasteful practices of requiring drink sleeves and stoppers, the latter because they sell advertising. Every time I give it another try I immediately regret it having started my morning off on such a low note.
Purchased coffee and went out to patio. Put coffee cup on patio table, which immediately proceeded to fold up (these are metal folding tables), and coffee went straight to the ground, spilling completely. The staff was neither sympathetic nor apologetic. And, even though they replaced the coffee - allegedly "For Free" - my credit card statement shows two consequent charges in the identical amount - they charged the credit card for the replacement (free) coffee - without even being given the actual card. Not sure how they did that, but they did. The experience was unpleasant, and the coffee was mediocre at best.
The cold brew is delicious and the staff is very kind!
Love the coffee here! There vanilla iced Latte is AMAZING. So is there Matcha Latte. The burritos are pretty good as well! I’d recommend downloading the Alfred app and placing your order thru there. It’ll be done much faster for you ?
Loved their March special lavender iced latte. I wish they had it all the time.
I won’t be back. Staff member without a mask during a pandemic, mixing in closely with staff and customers. I realize the risk is lower now, but why take such a chance?
Cool coffee shop. I love it. Must try.
Cool place, decent boba, mushroom chagachino stuff.
Not as wowed by my drink as in the Brentwood location, but still a solid latte.
Overall AmazingStaff is super welcoming and super friendly. Never a time I’ve been unsatisfied at Alfred. Manager and Crew are amazing and deserve a raise!