Subway

13720 Sherman Way Suite B, Van Nuys - 91423
45 reviews
Sandwich Shop
(818) 789-7827

Bad service, and a very rude employee, I asked for the restroom, and she told me very rudely that she didn't have it. If they are seating clients, why don't they have a restroom available? If they cannot have a restroom, it is better to close the restaurant because they do not provide good service.

They want to make you repeat yourself 10xs because they don't pay attention when they ask you what you want. Then charge you full price even though they put the littlest possible in the order.

The worst customer service, I came in said please and thank you and when I asked if she could check if the avocado was ripe yet she rolled her eyes. Never comming back. This isn't the 1st time I've experienced just extreme unprofessional exchanges here.

Clean and nice location, the staff are welcoming to all the customers when they walk in

Had to go back on a hot afternoon after my fiancee had picked up lunch and very specific about no chili peppers... And mayo and mustard and it was all messsed up

Worst experience. Girl didn’t even get my order done right. Sandwiches were done all sloppy. Wish I could give less than 1 star.

A really good subway and good service.

I ordered the 2 Footlongs for $10 deal. Unfortunately, the deal which was an online coupon, only allowed placing your order online and paying in advance. So, by the time I actually made it to the location the sandwiches were cold (I ordered two meatball subs) and the bread was soggy. Although, I can only blame MYSELF for that. I only mention it so that in case you receive the online coupon, you'll know to wait until right before you get to the store to place your order... And even then, there's nothing like being able to SEE your sandwich being made so that you can be sure to get exactly what you want on your sandwich(es). As for this location, I do appreciate the fact that they are open later than most.

Freaking good. Good service

Love that it's whatever I want on it,, Sweet people,