Curbside delivery was a joke. I arrived at the selected time and called to let them know I was out front. The phone rang and it was picked up and hung up. I tried three more times with the same outcome. The last three times I called the line was busy. So, I walked in told the cashier was waiting for my curbside delivery but he could care less.Got my name and handed me my food expecting a tip. I was so mad. Don't advertise you have curbside service when you don't even respond to your customers call that they are waiting outside. One star because the ribs are tasty. Otherwise avoid this place... customer service does not mean anything here.
Been trying to give this location a benefit of the doubt but it's ridiculous I don't even post reviews but this location got to get it together When they first opened it was cool but now I don't know what the problem is, phone always busy, either meat is too dry or it don't even taste like barbecue I also haven't received a refund yet on three items missing. Man back in the day in Texas Dickies wasn't like this
The brisket was very moist, and Mac and cheese was good. But the cream of spinach way too much cheese and bread was dry
Drove down from So Oregon to see a Giants game. Needed dinner & found this gem ?I had the pulled pork sandwich and was very impressed!! Easy 5 stars for that alone. My side was the jalapeno beans & they were also very good.My son had wings, I swiped one & good lord it was mighty tasty!!Give these guys a try!
We visit dickeys a lot and this is probably the best location so far. Great service the BBQ was on point and a good value, we be back next time we are in the area.
Ordered online with an expected time to pick up. When arriving to pick up order at the designated time, an additional wait time of 30 mins was given. Oder is already paid for. This is very inconvenient for customers. Provide actual time online to allow customers to decide if they want to wait.
Great barbecue. On work visit I happened to be staying over in Vallejo, Cali. taste exactly like the ones in Dallas, where I live.
Ordered a huge amount of items and they knocked it out of the park. Pit dip sandwich is so good i wish i got 2.
the ribs were outstanding some of the best potato salad I've ever had I wish I had known there was cornbread the hospitality was superb the bathrooms were extremely clean the meal was enough that I was able to bring some home wish I had bought more potato and macaroni salad though
Today I went to your store at 972 Admiral Callaghan Ln, Vallejo, CA 94591. When I ordered two days ago, I went back today because the invoice was wrong and I was supposed to receive the difference. However, I was asked to come again after 7 o'clock. That's not enough to get angry. One of the black women glared at me and tried to persuade me. What kind of education does your company provide to its employees? I'm Japanese, but I've never seen such an employee in Japan. I don't need money. I will never order again.