I spent all morning reading the multiple bad reviews online & the last time I went to this Popeye's wasn't that good either, but I wanted to give them the benefit of the doubt because I was in a fried chicken mood today. My 12 piece was a total ripoff... normally you should get 3 breast, 3 thigh, 3 wing & 3 leg. My box was all out of proportion & favored the cheaper pieces, I only got 1 chicken breast. Totally disappointed, will never go here again.
I'm a Popeyes fan but this review is on the staff. At this particular location the staff was real nice and friendly. I forgot an order and they were so kind in fixing it at the window. The young lady at the window today was very nice. I didn't catch her name but she was a real professional. It was about 12:40pm today. Thank you. I will be back for more chicken sandwiches. ?
You know I use to Love me some Popeyes.. I'm just not Satisfied with the taste the quality of the meat anymore you have chicken legs that are so small, The chicken breast are the sizes of the chicken thighs the pieces of chicken are just too small, it's just not good anymore and to top it off your sides aren't even full. Your biscuits are never fresh, their always hard.You never get the order correct.And finally, you guys has gone up on your prices. I spent $24 for 2 combo meals, for that price I could have went to the store got a pack of chicken and a bag of potatoes and been very happy with change in my pocket, never again will I eat Popeyes again. And that makes me very sad ?
This is THE WORST Popeyes establishment I have ever been to. LITERALLY EVERY time I come to buy food here my order is wrong in some fashion. I usually overlook it because I work 2 full time jobs and attend school full time so I have very little time to spend correcting something as simple as putting the correct food in a bag. However, I work hard for my money and when I paid $57.30 for a family meal to feed my children, got home and the entire order was wrong I'd had enough! I called and the employee on the phone, Natalie, remembered my order and was very professional about taking my name and telling me she was writing it down so I could come get a full refund within the week. Today I went to get my refund and no one would come to the door to even see why I was knocking as they still have their lobby locked down. So I waited in the ridiculously long drive thru line and when I got to the window and explained why I was there, the man-Gary- proceeded to quiz me excessively about what was wrong with my order and make excuses as to why he could only refund a partial amount of my money! Then he told me to park and come in, but when I had done that in the beginning none of them could be bothered to even acknowledge I was at the door! I WILL DRIVE TO FAIRFIELD OR SUISUN before I EVER spend another dime at this Popeyes. It's obvious the owner of this establishment doesn't really care about having repeat customers!
I love the spicy chicken sandwich here, it was great as always. This location was clean, fast service and the sandwich was hot and tasty. Easy parking and there is also a drive through. Great menu selections.
Incredibly disappointed and disgusted about the lack of effort. I went tonight 3/29/22 after 9 pm but no later then 9:30. I ordered a 8 pc nugget combo and classic chicken sandwich. When they gave me the food they were nice at the drive thru, however upon getting back and eating...my chicken nugget combo, the chicken was cold and my biscuit was hard and cold. The chicken sandwich was warm but upon taking it apart the chicken looked gross. Food poisoning waiting to happen..
staff was great young lady at counter was awesome and chicken was good and hot.They ran out of fish but I understand
I didn't order food, but my friend on Discord did. He was really excited that he got off the game we were playing just to patiently wait for his food which he was going enjoy. Half way through getting our base raided, you cancelled his order. This caused so much distress between the group that we were not able to defend our base. We had spent 21 hours grinding and building, not had an online raid since 2019 and you ruined it. I can never buy from here because I'm in England but I will make sure my friend doesn't either.
Chicken sandwich was cold and didn’t even taste like popeyes. the fries were hot and ok tho
It says that they close at 10:30pm but every time I come around 9pm or 9:30pm they are closed. I went to the drive thru one time around 9pm and an employee said they’re closed because they don’t have any more chicken. Why do you always close around 1 hour before closing time? It doesn’t make sense.