Very disappointed in the service. I went threw the Drive thru on Wednesday night after my sons graduation with all my kids and was very excited to all have a shake. Lisa was working the drive thru and when handing me my first shake which was mine, she handed it to me overflowing it was very messy i asked her if she can give me a napkin with every shake but that didn't happen. I was over all disappointed with all our shakes they seemed very melted. I also had to walk back in because they didn't give me a receipt.
I was happy with the quick, friendly service. I was disappointed with the fries.Been driving all day and night, I was craving for hot french fries. My kid was craving for those hand dip softees. We get to the drive thru around 9:30 pm. The place is dark like driving into a tunnel dark. The shady trees are great during the day but at night, it was creepy. Attn Manager: improve your lighting for safety and so your customers can see you. Also the ice cream machine was not working and there was no vanilla. My kid's only choice was a chocolate blizzard which didn't disappoint. I paid for my fries and in my excitement (and wanting to leave that dark place), I left without getting my ATM card back. So I parked, hopped out and ran in. The male cashier was apologetic for not handing the card back to me and I saw that he secured it in the office. Kudos to him ?So about the fries, we were already back on the freeway when we realized the newly cooked french fries were mixed with mostly old stale fries. Not good at all.I know it's just fries but when you are driving all day and you want to satisfy that craving. You gotta have what's advertised. And old fries just won't do it. Am not expecting Michelin star food or service, I just want hot freshly cooked fries.
Burger was microwaved and fries were cold. Oreo Mint shake was pretty good, not as thick as one would like but it was good. Disappointed in the Burger, both mines and my lady's.
The best Blizzards my family and I have ever had. At other DQs one of us will usually get one that's not filled with toppings or mixed well, but all of us got well stocked Blizzards and the staff was quick and nice! I was just passing through this town, but I'll stop again next time I'm in the area.
As far as food goes Dairy Queen is far from good. The icecream is pretty good.. I'll go back for the treats and that's about it
The Sevice was very friendly, professional, and fast and the food exceeded expectations.The burgers, blizzard, and fries were soooo good!We went on a Sunday afternoon with some friends you had never been to DQ and they are now big fans. Thanks!
DQ Managers,Ordered twice in 1 week and both orders were wrong. Went back to DQ, walked into the building, asked them to fix my order and watched every single worker do their job with their masks NOT covering their mouths, cursing at each other, just to get my order wrong, again.
Depends ...We were out Shopping, and needed some refreshments/other so decided to stop at DQ.Ordered a 4pc Chicken Tender Basket, and 2 Small "Blizzard" drinks.We ordered inside for take-out, not the drive-thru.Pros -- Employees were friendly, and helpful.- Items were made to order.- Even ordering the Small "Blizzard" drinks have plenty of quality ingredients, and were tasty.- The Chicken Tenders and Fries weren't greasy.- The Tenders didn't have excessive breading, and were moist & tender.Note - DQ offers dipping sauces, but we choose to eat them plain.Cons - Fries were a little on the salty side.Note - Would we visit again ?Yes ... We stop here from time to time.
Cheese curds on point and mostly why I go there now. Love blizzards, but find theirs lacking as they never put in enough of the tidbits and never blend all the way down so when you get half through your just eating plain vanilla soft serve. I've also often ordered and don't mind playing for extra add ins which either they don't put in or they put so little of them and then lessen the amount of the main add ins. I'm paying for what's supposed to be there and paying extra for more and I shouldn't be getting less tidbits than if I didn't special request.
Employees broke several health code violations as well as neglected to follow COVID guidelines.-Cashier was eating fries and a blizzard behind the register. He ate a fry, took our order, then proceeded to hand me a cup by grabbing it by the rim with an ungloved hand. Cups should never be grabbed by the lid rim.-Line cook was eating while cooking an order-Window attendant was on her personal cell phone that she kept grabbing out of her back pocket-No employee was wearing masks-Cashier stepped out from behind the plexiglass barrier to stand next to a customer and discuss their order. No social distancing was practiced.Not following COVID regulations is one thing. But breaking health code violations such as eating while cooking and touching customer food is not ok.