It hurts me to write this review, I really wanted to like Juan Pollo but my experience has been the same no matter the location.In 2019 I went to Juan Pollo for the 1st time, I had heard since high school how it was "Better than El Pollo Loco". I had heard it from so many people I took a friend and was shocked to find very small pieces of bone in EVERY bite of my Bowl, my friend's bowl was the exact same! I was really hungry and tried to ignore it but I was getting 3 or 4 small pieces of bone in every bite, by my 4th bite I was done trying. Both myself & my friend threw it out our food and left, I chalked it up to the cook being to busy & distracted with his flirting to pay attention to what he was cutting properly & decided Id try again some day in the future, fast forward to about a week ago & this time I took my daughter, new location, different cook, I was positive we would have a different experience than I did before in Pomona... nope, same EXACT experience, bone in both our bowls & in every bite! Again I tried but I got about a 1/4 of the way through my bowl & decided Id rather keep my teeth & not choke. Thank you for the unforgettable experiences but now Im going to spend the rest of my life trying to forget them, I can't speak for anyone but myself but Ill NEVER return to Juan Pollo, El Pollo Loco has NEVER had bone in ANY of my numerous meals Ive had from there, so Ima stick to what's not broken, unlike the bone in your bowls that goes unnoticed.I dont understand how your in business feeding people bone but Im out, I'd rather cook myself than pay to eat bone! Something is seriously wrong with management if they NEVER catch this problem at multiple locations. No exaggerations or lies, everything I'm saying is 100% fact & NEEDS to be addressed ASAP! BEST OF LUCK BECAUSE I WON'T BE BACK TO CHECK....I like having teeth to chew.
I'm a fan of their potato salad however, their chicken is tastier than El Pollo ??
Friendly staff and I love their whole chicken!
Easily see from the street, convenient parking, clean dining area and restroom. Our family meal was delicious and the staff were friendly
Really like this place. This time the chicken was a little dry but the potato was delish, as always.Now if they could just open one in Wilmington, NC.
This is a great spot love the potato salad if you haven't tried it I suggest it just like homemade if you're in a pinch and don't know what to put together Just pick up some potato salad it won't disappoint
Awesome chicken, potato salad, green salad. Good group working there. Never disappointed!
Out of all the Juan pollo’s I tried this has to be the best chicken I’ve ever tasted. The skin was perfectly cooked and juicy well done.
The food is terrific,Thank you Juan pollo for always providing Great food and great pricesAlways a fan here yours truly trucker MundoOntario CA rules
Good food but the chicken seems to get smaller every time that I go back.