"This subway is privately owned so we don't do everything the same", that's what I got told when I asked for a deluxe. The staff there had no idea what I was asking for. Since when did the concept of ownership coincide with the knowledge one should have for their job. The last time I checked Subway is a franchise which means that anyone with the gumption and capital can operate one if they so choose. Every Subway, as far as I know, has three different meat portions available. They are regular, deluxe and double. I don’t think that private ownership has anything to do with it. I don't think that if Subway is a franchise that follows that definition that any franchisee has the option to decide which portions are available and which aren't. The very concept or notion of what a franchise is contests that freedom.
The fact that they solicit coupons but the mgmt/owner won’t accept these coupons is ridiculous. I feel sorry for the staff because this is poorly operated
I went to order two sandwiches. Not only was I cut off in the middle of ordering (which I dont really mind) I watched two older workers (in their 50s) yell at one small girl who looked to be no more than 15 or 16 all because she wasn’t wrapping the sandwiches fast enough. They need to know that’s not okay and you should never yell at a worker just because they aren’t going fast enough. Especially considering I was told it was her third day working there.
Usually I'd get service (without wearing a mask) every other trip here for the last year and a half. Today was 105° and I really needed a Vitamin ice drink but today I was refused service. I used my shirt to open the door, I immediately sanitized my hands. There was nobody else in the store, the person asked about "the mask". I said I have a medical issue so I don't wear one. Tells me to leave..she seemed angry. I repeated my medical issue, she blurted, "store policy!... etc". She then loudly blurted, Have A Nice Day! " and walked away. I guess it's so hard to place a cup and take money. I would've gladly left a 5 dollar bill and say keep the change. I've done it before. Honestly I think she's just lazy and chose to be rude. So, turning away customers while they have Help Wanted sign out front? Sad times.
There are only two Subways in Ukiah. This one by far is my favorite. The store is clean, the staff is friendly, the food taste great.
There are only two Subways in Ukiah. This one by far is my favorite. The store is clean, the staff is friendly, the food taste great.
Would like to have a sub that looks like the commercials. Instead have a smashed beat up looking sub.
Good service
Good place to take a gift card for a healthy meal.
Staff is always on their cell phones and not much hand washing before making sandwiches. Last 3 visits sandwich line was messy with flies....