Being by the exit and having loud cars it's hard to hear, doesn't help with the intercom cutting out, couldn't hear the girl and felt so bad for asking her to repeat herself until she blew up of me and just gave me instant attitude and started almost yelling at me. So I just left. I get it's frustrating but don't take it out on me. Whatever staff is there now should be let go and hire better employees.
Of course everyone knows they have a million drink selections. I ordered chili cheese tator tots which were good. Also honey BBQ boneless wings which were good. Strawberry cheesecake shake very good. Customer service was not. She was very rude and sounded like she'd rather have her toenails yanked out with pliars than be helping customers!! UNREAL. Wish I'd gotten her name or checked my receipt.
The shakes are bomb but it just took forever to get service (in modesto on mchenry) but I'll go again maybe it was just an off day nobodys perfect ..
The outside ordering stations were closed. I'm guessing because of staffing issues. Had to use the drive thru which was so slow that the vehicle in front of us pulled out when he was the next car to get their food. The bacon double cheese burger was so-so. The tater tots and fries were bland. The cheery lemonade was good, though. The entire area around the building was dirty and needed serious attention. More of an eyesore.
My drink was good however it was almost a 15 min wait even though there was only 1 car ahead of me.
Parked to order and they say that only the window is availability to purchase food. Do we drive around and try to order and they out of both things i wanted to buy. Umm why didn't you tell me that before making me start my car and drive around. Shakes are what they are most famous for how could you be out of the ingredients. Management step your game up and have items for employees to make what you have in the menu. Smh maybe next time but out of two locations neither had any
Just bad all the way around. Lettuce on burger was soft and gross. Tater tots taste like they are cooked in old grease. Soda was even gross. Shake was poorly made, resembled nothing of what the picture showed advertised outside.
I am putting five star to get CORPORATES and owners attention. the response to every single negative review is computer generated. Then gives another address to make another review never addressing the Google response. Also there are no responses for the very very few positive reviews. This tells me they don't care about the customers or the reviews. I agree with the review about don't go to the sonics in Turlock. I don't trust there food. I got really sick even throwing up. It is too bad because these are the only two sonics I have ever encountered that had food that makes you get sick and throw up. PLEASE HELP THIS FRANCHIES, CORPORATE DONT SIT THERE AND WATCH THEM THROUGH YOUR GOOD NAME BRAND AWAY.
I was with Ed. My name is Carol. We visited on November 26, 2021. We were driving home from visiting Sacramento for Thanksgiving. We ordered in drive thru. We were told car hop not available. We were third in line. Our order took 18 minutes to complete. Was told short staffed. To the owner or manager, if you can't run your establishment, close it!!!! Chicken slinger was over cooked with burned bun, no mayo and over cooked fries with no salt and paid 10 bucks. Shameful for a popular fast food that has good food at every other Sonic I have been to for 25 years!!!!
Badly run and uninspired food. Had NONE of the specialty items currently being advertised, we were also refused curbside service and forced to to drive thru and while we were waiting for our food, watched the staff fill someone else's curbside order.