Went on with my family (7 kids, two adults) on Sunday at about 2pm (this was the perfect time of day to avoid crowds)The store was clean, there was more than enough staff to accommodate. I was seated right away and served quickly. Food was good staff was friendly. Restrooms were clean.Thank you IHOP or Tracy. we will be back again!
Normally I don't bother with negative reviews, but now I've had 2 totally miserable experiences at this location. Both times it had to do with ingredients that were inedible. The grilled chicken had the rubbery texture of chicken that has been frozen, unfrozen, and refrozen again. Thankfully I believe we weren't charged, but explaining that the food was inedible was rather uncomfortable. I won't be back.
Didn't care for the new sandwich (BBQ and Mac) but the food was hot and served with a ? waitress very polite. Despite my poor choice of menu items.Great place to eat.
Meh. Slow service for how few customers were in the building. At one point I got up to get my own coffee refill and my tablemates encouraged me to sit back down. Food was good though.
Food was Good! A hostess offer us drinks, but she did it in a Very Rude way, when she came back with drinks she just thrown them on the table without saying anything, you could tell that she does Not wanted to be there! Thank God that she was Not our waitress!! After waiter took over our visit was definitely better!!!
My kids woke up and wanted breakfast. We drove to Tracy to go to IHOP. It was a Saturday and the line wasn't too bad. We waited maybe 10 minutes tops. Staff was friendly and gave us the perfect amount of time to choose our food. Everything was pretty good, but there were a few things that bothered me (ever so slightly) my oldest won't eat eggs so we asked to substitute the eggs for dinner hash browns. She said that she could give him hash browns, but there would still be a charge. Ok. Fine. But they not only took the eggs off, they still charged me regular price AND charged me for potatoes too. I get it. Not that big of a deal. Moving on. The food took a while, but I understand that we are in the times we are in and all that. When we finally got our food, it was hot and tasted good. Our waitress was kind and kept checking up on us. IHOP isn't the cheapest place to eat, but it was a pretty solid choice this time. Especially as I am constantly disappointed by the customer service whenever we go out of our house these days.
Our party of 12 arrived at peak brunch time on Christmas Day today. We knew there would be a wait for our large group but it was only about 20 minutes. The workers at reception were friendly and accommodating and our server was professional and cordial and service was efficient and she was so kind. We all ordered pancakes and your standard breakfast fair and we all thoroughly enjoyed our meals. My end of the table were marveling at the magical hot cocoa that my brother and niece ordered a second round. Thank you IHOP staff in Tracy for working on Christmas Day and being so professional and friendly to our entire family. God Bless
They were short on staff so it took a little longer to get seated but the service was very good I will be returning
Our server Ben was really cool. Even though they don't normally sing happy birthday for guests, after my mother asked them they sang Happy Birthday to me. We got the 2 for $27 meals which came out pretty quickly. Everything tastes delicious.
IHOP =international house of pancakes... how about you keep to pancakes, not remove 80% of them, while start serving other garbage.... While I like a good burger, I would NEVER go to an ihop for a burger... I would have gone there for a breakfast... But, apparently they cant even do that right any longer.