The integrity of the workers here has seriously gone downhill post pandemic. I asked if ranch was in the bag. They said yes. Got home no ranch in the bag. I asked if they made sure to include avocado on my pick up order. They assured me it was. I also made sure to ask if it was a specific type of bread I chose. They also assured me it was right. Guess what I get home and none of it was right.Why tell little white lies? It just looks really bad. If it’s wrong. Fix it. Take accountability and ownership of issues. It’s like they get busy and all quality control checks go out the window. Not the quality I expect from here. Probably won’t be coming back. Maybe not hire hire everyone and anyone willing to work. Maybe hire customer service consultants? Maybe train your staff better? So much to do yet it’s all about profits. Why does that sound familiar?
I ordered the Impossible burger online, with NO CHEESE and NO MAYO. They added cheese the first time and the manager's response was do you want the burger or your money back, with a very annoyed tone. Because I was on my lunch break I decided to wait since I didn't have time to go anywhere else. They do the re-make and this time they add mayo. I bring it back and the girl who handled my order first tried to tell me I had to go on-line to request a refund. I said, "No, I ordered from you guys directly and wasted all this time, you can refund me here. Worst customer service experience ever. I would not recommend.
The hamburgers were decent. Better than some and not as good as others. I would go there again.
They have very delicious burgers and I also love their onion rings. They are at a great price too. The staff here were also very friendly and it was only about 5 minutes or less until my food was ready. I highly recommend this location to anyone wanting a great priced and delicious burger.
Great restaurant to grab a quick bite to eat. Food is constantly good and service is nice. Nothing too special here, but if you need some lunch or dinner quick this is the place to go.
Prices are very cheap. Fried Edamemes , onion rings were very crispy. The habit burger was awesome. Especially the sourdough bread gave a delicious taste.
Good experience. I ordered online for curbside pick up. Dude came out to my car and handed me my food. No issues.
The food was tolerable (but not cooked to order, despite customizatios). If you must eat here, avoid dining-in at ALL COSTS. I swear Every. Single. Hinge in the entire place SCREAMED FOR VENGEANCE AT BEING DISTURBED. and not just a squeak. No. SHREDDED YOUR EAR DRUMS.The entrance? SQUEAL. The oven thing? SCREAM. The bathroom? AGONY. Some other unidentified kitchen hinge? SHREDDING THE AIR. All that plus the volume of the music, the ventilation in the kitchen, volume of the employees trying to talk over that cacophony? Pure torture.
For the past 5 years or so, orders were always accurate and fast. I would recommend grilled cheese with portobello mushrooms and onions. One of the best establishments in terms of taste and service. But I would strongly encourage them to lose their fully sealed to-go plastic boxes for the sandwich because all the trapped moisture makes the sandwiches soggy and wet.
Pretty decent Burgers nice employees all seemed pretty busy and effective at their jobs. Price was about 20 something dollars for two burgers and fries