Placed a delivery order and waited. A half hour later, I got an email that my order had been cancelled, no explanation given. So I resubmitted the order. After another half hour, I got another cancellation email, again with no explanation. I tried to call, and they wouldn't answer the phone. Can I really call it "bad service" when I didn't receive any service at all?
Really bad experience. Immediately got sick after eating here. The person on register was handling my food WITH NO GLOVES. I will not be returning.
If I could give zero stars, I would. Ordered dinner for delivery for my family while on vacation. Upon receiving the order, half was missing, HALF!!!! I called the location 20 times no answer, called driver no answer...called corporate and was "accidently" disconnected the first time. When I finally reached them they did me a "favor " and refunded half...their idea of half was more like a third. I explained I would rather have the food, and the audacity of this person "I refunded half so you can just reorder". Um how about you learn to communicate with your locations? Why should I have to pay delivery twice and tip twice for food I never recieved? Horrible customer service in all areas from KFC! I will never order from them again.
The drive thru took forever, but the person working the window was nice and apologized. The food wasn't just tossed in the box like most fast food. Good service recovery.
This place is still the same as 4 years ago, never anything ready to pick up right now. Always have to wait 30 minutes while they make it. Then they never put your order together right, missing half of it. I will never go here.
We ordered 4 separate orders of beyond chicken nuggets and we were only given 5 honey mustard sauces. Plus we were missing one order of fries. Lazy people work there that don’t care.
It's a great location, the next one is in Carson. It use to be a mashup location with Long John Silver's.
I order my food online! I didn’t check it when I went to go pick it up. Thinking my order was correct. I notice I was missing a combo! Ive been trying to call the restaurant since 11:30am and until now no one has answered! I don’t have time to be leaving work to go to the restaurant and complain. Aren’t they supposed to answer the phone!? I want my money back!
Didn't know kfc have burnt and overcooked bucket deals which I actually ordered for original recipe.
Totally disappointed with the fries and chicken bucket. They were old.