Pizza was good I like the whole idea behind you'll be your own pizza but they had no ice for the drinks for me that ruins the whole meal I don't know why the manager couldn't run to the store and buy a few bags of their machine was broken maybe they should get a manager Google do what it takes to make the customers happy I don't think he asked me for ice for your drink is unreasonable
I placed an order online and it was accepted and transacted. I then drive 15 minutes to the location only to notice there’s a closed sign which was neither conveyed online or refunded back to me. This inconvenience took up my lunchtime and caused me to skip out. Very disappointed. I have given this store multiple chances in the past and has continued to disappoint repeatedly. They used to be good but now they seem to have weird hours which are never conveyed to customers online.
Very inefficient - very shocked at how much this Blaze location changed. Extremely slow at creating pizzas and 7 pizzas were waiting to be put into the oven. No one was working on having pizzas put into the oven. As I walked in, other customers warned us of how slow they were. Took about an hour or even longer to get my order. Very counter intuitive as a fast food pizza restaurant.
Always check how busy the location is. Ordering ahead on the app is an absolute joke. They might get your order started when you ask but its the least of their priorities. Meanwhile the food is generally good, quality starts slipping if the shop is busy, the dough is too fresh and you can start seeing it bubble in the oven.Highly recommend coming in, just not when its busy. I'd had an amazing experience the other day when I came in during lunch hours, but a horrid time waiting (over an hour, for a pizza we pre-ordered 2 hours ahead of time) during dinner. Again, can't stress this enough, check how busy the local is before going/ordering.
Ridiculously slow for a place named Blaze. They were closing early and I was told this after I ordered. So I asked for the three pizzas I ordered to be put in to go boxes because of the announcement. Then, the rude young man behind the counter said "Well, then you should have asked for it to go sir!" Well maybe you shouldn't close your dining room early then. ? Pizza sat on the counter for like 10 minutes before they cut them and they were lukewarm at best. My daughter's pizza's dough tasted raw, and mine was the keto crust which didn't taste very good but, then again keto so I get it. Will not be back. Way overpriced for extremely mediocre pizza. On the way out I heard one of the coworkers saying that the reason why they're closing their dining room early was for a violation, how lovely I just ate here.
My friend and I went here to enjoy pizza after doing some shopping. We both love pizza so I wanted to try it. Everything was good except for the customer service. It didn’t feel really inviting and they moved at a slow pace. When it was my turn to pay for my food, I love ranch and I know how much I eat so…the girl at cashier had the other girl ring me up but the other girl said oh I’ll ring her up when I’m done doing whatever task she was going. When I asked for my range yes I ordered about 4 or 5 already knowing I have to pay extra not a problem but she just kinda stared at me. It’s very good pizza but when I go to a place I like to see customer service. I’ve worked in customer service and my goal is the customer not my task or whatever I need to get done. Other than that great pizza!
Very unorganized. I ordered 3 large pizzas and 2 breads. They cooked my order in between other orders. Took over 45 min and my pizzas were cold and soggy. I ordered via the app. I arrived at my pickup time, but my order was not complete. 3 of my pizzas were sitting there not in any time of warmer and it took another 25 min for the rest of my order to be completed.
We were shopping at Trader Joe’s and decided to grab a pizza. Despite having 6 employees working, we were told they would only accept orders online and that all orders need to be takeaway. Thanks, we will just go across the way to Rubio’s.
Always the best time of my life to enjoy the good ol round pizza delicacy!Adding the ingredients you want and how you'd taste it is the best part! Don't pass on the Goat Cheese! It's amazing and ugh! The Red Sauce is the best! ?
I like their vegan pizza but WOW, their employees are visibly lazy and unmotivated. They moved at a snail's pace. I had to repeat myself several times to the guy taking my order, he seemed to be under the influence. The girl making the dough would handle each piece of dough unnecessarily for about two minutes before placing it in the dough press. There was zero sense of urgency and it's pretty obvious they don't care at all about customer service. I think everyone in line that day was confused as to why everything was moving so slow.