Staffs were super friendly and I like the fast service they provide. Their food is good and the portions were fair.
This is the worst Wendy's restaurant in all of California, maybe the United States. It took 22 mins to get to order a meal. I was the 3rd car back. This place has a short drive thru so only two other cars can be at the window. So one car leaves, then the car waiting to order got to place their order. Another 5 to 8 mins go, the next car leaves and next car who's been waiting to place their order finally puts it in. Now it's my turn. Waiting, waiting several mins past, the car at the window leaves, then I finally got my order in. 22 mins to place an order. They have about the new fries, if it's not hot and crispy let them know and they will make fresh new ones. Mine were cold. I did not want to wait another 30 mins for fries. I left. If this is a corporate store, someone needs to get here and fix this whole staff. If it's a franchise, the owner needs to sell it to someone who knows how to run a business. That's all I can say!
Great location off freeway. Went in order food at lunch. Friendy service. Food was hot. They drive thru. Clean.
I don't know why I keep giving this place a chance, my order is always lacking. Each time I got there I order the same thing, all I ask for is extra pickles and almost every time I get NO pickles not the normal amount but ZERO pickles and they never give me a receipt when I go through the drive thru so I can't prove that I ordered it, all the other fast food places toss the receipt in the bag...
I just don't know what happened here? I loved Wendy's. The one here in Newbury Park, I went to Wednesday night(02.02.22)& ordered the $5 Wendy's biggie bag which includes Bacon Double Stack, 4 pieces of chicken nuggets, one small fries, and one drink. When I got home to eat comfortably(I live like 5min away, off Rancho), my hamburger was super hard as a rock and cold like I just found that burger in my coats pocket as well as the fries. I won't be going back to this Wendy's anymore. Now if I go to another Wendy's and I get the same thing, I'll cut Wendy's out for good.
The burger was bland. Unseasoned and just bad. First time to this location, and perhaps the last. Not suggested.
I love this place.never messed up an order or bad food.always hot n fresh. Fries good.burgers so good. Frosty.clean n friendly staff. My food of choice
The local fast food rankings have really switched around a lot. This Wendy's used to be great. Not so much anymore.
Food was great but attitude on dude was bad fills cup with 80% ice & no condiments
My order was fresh, correct and delicious. Quick serving and just right portions