Either incompetence or dishonesty with workers there. Called store and ordered a Pizza. Asked on the phone if there were any coupons. Late teen / early 20 female worker said there were no coupon offers for my order. I gave my credit card details and made the order. Walked in to location and saw coupons displayed on the front desk area that directly applied to my order. Asked worker about it, they said that the coupons aren't applicable yet... even though the date on the coupons said they were active until the end of the month many weeks away. I said it didn't make sense, but they insisted. Paid, went home. Got on my computer and started an order on Pizza Hut.com just to check out the coupon. It was definitely an active coupon. So I went back to the store. Those coupons were magically gone off the counter. Another person was there (older male). I explained my situation and he said that the female worker I spoke with was the manager, but she had left for lunch break. He explained he couldn't do anything about it. I asked when she would be back. He said 1 hour. I waited in my car 1 hour 15 minutes. I went back in, and she was there. Refunded my order finally. I only think I was able to get the difference because I was persistent. Who knows how many other people they overcharged or told some story about "coupons not being active". I never will go there again.
Just picked up my order 5 minutes ago, and if you were wondering what those black spots on the photo, it was supposed to be tomato and onions. How can you possibly give a burned product like this to your customers? Didn’t you see that the pie was ruined when it came out of the oven? Your pizza is no longer inexpensive. If you are charging premium now for everything, make sure to provide your customers with quality service and product. Because for some reason, you are unable to provide either. We are working on a refund on our order right now, and I don’t think we should to give Pizza Hut another chance.
Yummy pizza (medium) & (6) pc Buffalo Wings super hot!!! Price was pretty high for both. I'll ask before I order next time. $32?
This might have been the worst pizza I’ve ever had
Always have the best food and service here
My order was not ready on time. I requested curbside pick up and I had to go inside to get it. I had to ring the bell on the counter several times and yell for hello before someone finally appeared. The pizza did not taste like it just came out of the oven. The crust seemed stale and was too chewy. Very un-impressed.
Great employees. super good pizza .
Exceptional customer service. The order was correct, and I was on my way in no time.
The employees are always so nice and courteous.
Communication on my delivery was very thorough. Pizza was delicious!