Service is hit and miss, this time it was a miss with server having a hard time remembering where his tables were.
Very slow service, music was stuck on one song it was maddening! Main entrees arrived were warm not hot, we finally got refills when we were nearly finished with meal. Soups were flavorful but our entrees were tasteless we tried adding sauces to add flavor. So many waiters standing at bar chatting when all could be a team and help each other get food drinks water refills out and keep customers top priority!
Even with reservations we waited 30 minutes for A table. They didn’t have enough people busing tables. Then it was a good 15 minutes after being seated to be greeted. Drinks from the bar were at least 25 minutes. We have been there post Covid and pre Thousand Oaks show 3 times and this was by far the worst Managed evening by far. No acknowledgment or apologies for wait time or slow service. Convenient location but Overall frustrating dining experience
Everything was excellent except for their braised short rib. It was disgustingly awful and expensive
It seems like every time i go there i would order appetizers and my meal and it would all come out the same time and generally warm not hot.
Arrived on time and was seated promptly. Literally sat for 15 minutes without being approached by wait staff. Not even a glass of water. Asked hostess if someone could take our drink order and she acted put off. Waited 5 more minutes without being approached and left to go to a nearby CPK. Truly unbelievable (non) service!! No plans to ever return.
The food never disappoints and the service was great. It was a bit busy in the restaurant, but we enjoyed the experience nonetheless.
Waitress was sullen and unhelpful. Food arrived lukewarm after appetizers had been forgotten
The food never disappoints and the service was great. It was a bit busy in the restaurant, but we enjoyed the experience nonetheless.
Waitress was sullen and unhelpful. Food arrived lukewarm after appetizers had been forgotten