This place is incredibly over-hyped, underwhelming, and overpriced!!You can literally get 3 x Double Doubles from In-n-Out for the price of one mediocre Burger from this place!On a positive note, they did give me so many fries I had to throw most of them away. Although, I guess that's also a negative. More organic waste.If you're into fries then you will like this place. However, with these prices, you're paying for those one way or another as well.The restaurant itself, Thousands Oaks CA location, was not as clean as the many In-N-Outs I've visited either. Oh, and the girl that took my order made an audible, "yuck" when I asked for onions on the burger. That made me laugh.I see no reason to visit any of these locations again.If you're looking for a cheaper option, just go to In-n-Out.If you want an awesome Burger, and you live near LA, find a Fatburger! Now that is a burger worth the price.
Love their food, but here the speed of service is lacking. Only a couple people in the restaurant and people ordered after us were served first. Our order was not unusual, the people just did seem to be working at a very high speed. Will probably not be going back.
Food was great, floors and tables were filthy, and employees are in need of some customer service training! We were not greeted or thanked. There was no ice in one of the soda machines, and there were no packets of katsup. I asked for some katsup and was told "get some from the bin," I told him, "The bin is empty." He then grabs some packets from under counter and tosses them into the bag. I said, "Thank you." No comment from him. Will NOT be visiting this 5 Guys again! I miss the one we had in Simi Valley. . .those employees were great at their jobs, and the place was always clean and orderly.
The bacon cheeseburger is really good. Their fries are the best too and they are always fresh.
I got to say... The best burger ever... wish they were closer... OR maybe not.... I would gain to much weight. J/k hands down, the best
It's a little pricey for a burger, but the people behind the counter and the people cooking have their process down. They make a great burger and some tasty Cajun fries pretty quickly and my custom burger was delivered as ordered and perfectly cooked. They must have served 25 burgers start to finish in the 8 minutes I was there. Pretty impressive.
Always great food and friendly service.
I don't know I didn't go there I was next door at chix fella. So I can't give it any rating I've never been there. Chix fella was excellent.
Matthew, Jonathan,ChristianI went into five guys to do a delivery for doordash and they are so busy, working so hard but still have the time to be so clean changing there gloves when touching different thing washing there hands. Amazing ? great job guys. Keep it up. I would eat here any time
A nice burger, but nothing special. I was expecting more. The restaurant itself is nice.