Baskin-Robbins

2389 Michael Dr, Thousand Oaks - 91320
77 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Custom Cakes
(805) 499-3777

Staffs were super nice and the place is clean. The ice cream and cake selection were fantastic.

They have many flavors, I recommend the chocolate almond! It’s not too bitter neither too sweet??

Used to be good. They keep the ice cream too warm. It is barely clod enough to be scoopable Second time in a row I could not finish it because it was so gross.

Great service & very clean!

Good place to buy ice cream and cakes and coffee shake

I tried to give this establishment a few tries. You can never go wrong with BR ice cream. Employees that are here are hit or miss. Last night was the final straw for me. Read below for situation.BR closes at 10:00 on a Friday night, went to get my car wash and grab some ice cream. Walked in at 9:48/9:49 but they had things covering the ice cream. I asked if they were already closed and they said "no, you can still get ice cream". There were 3 employees there, 2 of which were not wearing gloves, the other having cash out on the counter. I waited for about 5 minutes with no help, literally just standing there. At 9:56, one of the employees told me that they were already closed and that in the future... I cut him off and had to tell him I asked if they were closed before I waited and that I've been waiting for one of them to help me. The other employee told me "well that was a few minutes ago and we're closed now", which I then tried to explain one of them could've helped me get the ice cream and not have to wait. They tried to back out of their previous statement and that I could order, but that they were already closed due to their computer system clock. I decided not to order anything, and go to another ice cream shop in TO.I feel that this establishment has incompetent employees as to what to do with regards to customer satisfaction. This is the worst experience out of the half dozen times I've been there. Not very many times to go here and to continuously have problems with their employees.

Great place to order a ice cream cake ?

We have visited 4 times, but I think we go back before we finish holiday. Great ice cream, nice place and lovely staff.

Went there today for a two scoop sundae. Served by a trainee that gave small scoops, not the normal size. Been going there for years. I started to complain to the other two girls by moving the whipped cream aside to show them the ice cream but they kept their distance so I left angry.

Do Not Purchase The Polar Pizza, it is Gross and at $18.99 it is an extreme RIP-OFF.