6 of us came here for dinner for my birthday. (My grandmother, her boyfriend, my mother, my girlfriend and her friend) We ordered a round of limoncello, 2 appetizers and a glass of wine. (At this moment we are ready to spend some money on a great dinner. Everyone else has been here multiple times and I've heard nothing but great things) We opened some presents and my grandmother decided to order some wine for the table. (She loves wine and has wine cellar of her own) The server was excellent and very kind. My grandmother found the bottle she wanted on the menu and ordered it. The server said okay, then came back after a couple minutes and said they didn't have it. The server then said she had two other suggestions. My grandmother chose one. Upon opening the bottle, the server poured a taste and gave the cork to my grandmother to smell (per usual). My grandmother didn't like the smell or the taste, in addition, she also noticed that the cork was dry. She commented on it and the owner (ALEX) walked up and asked what the problem was. My grandmother told him that she wanted a different bottle. Alex said he has never heard of someone returning a bottle of wine (ridiculous) and asked what he should do with the bottle, he said "because it was corked" he can't take it back. We had a lengthy exchange in the middle of the restaurant about exchanging an open bottle. He said if you order a bottle, you now own it. I asked why would you allow her to taste the wine and let her smell the cork if you don't care what she thinks about it. (Mind you, we aren't at an action.) My grandmother asked if she was supposed to drink something she didn't want, ALEX (the owner) said yes. My grandmother said she didn't care about the money, but she just didn't want to drink something she won't like. Alex just kept repeating, "well what am I supposed to do". He stormed off after telling us for the 4th time that he didn't know what to do. We all sat at the table speechless at what just happened. We got up, payed our tab and left to go to a different restaurant. I'll tell you Alex what you should have done. You should've made it right. Take the bottle back, sell us a different bottle, take a percentage off the bottle and sell us a different bottle. There are amillion different sales tactics you could've taken.My god man. We would've spent $500+ on our table. You chose to handle this situation very unprofessionally. You treated us like you didn't care that we were even in your restaurant. We were patrons, willing to spend money on a birthday dinner. You lost customers over a bottle of wine. I honestly came here with the highest expectations. We weren't rude or inconsiderate. We weren't asking for anything free. ALEX, I hope you are reading this and are telling me to screw off. I hope you are screaming at me on this review telling me never to come back to your restaurant. I'm sure you have loyal customers so I hope you keep them. But you are a hot head. You should treat your customers with respect. You disrespected my my mother, you disrespected my grandmother and you disrespected my family. All because my grandmother said she didn't like a bottle of wine. Give me a break man. Listen the past couple years have been rough for everyone. I GET IT. WE ARE THE ONES SUPPORTING YOU. We are the ones out here eating locally and supporting local business. I just don't understand. I've also read reviews about you abusing your staff so good luck.Edit: upon discussing the incident with my mother, (who mind you is going through breast cancer and didn't even say a word during the confrontation with Alex.) said as we were leaving my mom told him we were in fact going to a different restaurant. He told her good, get out. Alex, you a bully and a jerk. Would you treat your own mother like like?
Not treat African Americans like they're second class. We're tired of snobbish white folks treating us like we don't deserve superb service when our money is the same color as the white patrons. If they continue with this racist behavior, they're going to find themselves with protests and boycotts in front of their business.
The owner is a racist. Cracks jokes to cover his racism while completely disrespecting his customers. Had to wait over an hour to be served water or wine. Unacceptanle!! Will be filing complaints with the BBB and city ordinances immediately.
The food, drinks and entertainment were amazing! Authentic Italian cuisine, fantastic music and a clean environment with a cool vibe!
Great ambiance and drinks
Alex has created an unique combination of nightclub and wine tasting room. Attractive and comfortable interior design. There is live music Fridays and Saturdays.
Alex has created an unique combination of nightclub and wine tasting room. Attractive and comfortable interior design. There is live music Fridays and Saturdays.
Alex the owner I was very personable and really made our experience very enjoyable and memorable. The wine tasting lounge is beautiful And has great live music at night. I’ll definitely be back
Groupon deal with 5 tastings and a margarita pizza...
Great food!