My wife and I come here regularly here at Promenade mall. Today we order two each two item combos. I was extremely disappointed when I ordered double Beijing beef for my entrees I was given 1 small scoop and when I asked where the second scoop was I was told that was the portion. My wife ordered orange chicken and Beijing beef and received 1 scoop each a normal portion. I was given the last scoop in the pan and was not offered to wait to get the rest of my food. Very disappointed considering. No more lunch here at 12:15
Waited in line for 3 comb plates and I was order for my family on a lunch break. The worker put my order aside and start working on someone else. The worker never told me anything and I asked for a manager he said she cooking noodles right now. Bad customer service ? not enough employees for the day. Never got to purchase my food or talk to the manager. Don't eat here!!!
ima vegetarian and they literally never have the veggies cooked so i wait in that line for like 15 minutes just to hear that.
Poor customer service here. Was waiting in line at the end to buy a drink only (no food), cashiers are so robotic here they don't know to acknowledge you if you're not buying food. If you're buying a drink, just need napkins or cutlery, they will ignore you untill you leave or force yourself into line.
Workers don't use gloves when serving food. The worker was holding an ice bucket ,set it down then started plating the person infront us of with his finer inside their bowl ? we left..
They are very slow and ran out of a lot of food so people had to wait.
Best Chinese made by Mexicans loved it!
Of all the Panda I used to patronized, this the expensive ever and the amount is twice less than the other Panda Express around California.
Ate here yesterday and ended up with food poisoning. Talked to several others and they became sick after eating here as well. Not worth the risk of eating there again.
Manager Melissa told me “we don’t give away free away” in reference to my DoorDash order being given to someone else and me receiving somebody else’s order. 5/19/2021