No ketchup available at all. Not a shortage issue, they just don’t stock it ever. Cheesesteak without ketchup wasn’t as good as it should be.
Had the cheese steak,but didnt really like the meat they used
We go here regularly for our work lunches. Great staff. Food always fresh and orders always correct!
My husband and I just left this jersey Mike's for the first and last time. My husband ordered a hot sandwich so we waited. They were busy but that's no excuse. They had a mixup with sandwiches and gave someone else his sandwich. When they realized their mistake they quickly made the other persons sandwich but not once did they think about my husband's. He went over to ask about it and they gave him no response. He asked for a refund and they simply gave it to him. As a woman who has worked in customer service for many years I'm baffled. In this situation you apologize, ask if they can still make the sandwich quickly for you and then offer to refund the sandwich as well because of the inconvenience. They could have gained a customer that way instead of losing one for good. Cause that's what they did.
Worst experience ever, the food is alright, DEFINITELY not Better than subway, the only thing is, I ordered one sandwhich and there was nobody else in the jersey mikes and they took 30 minutesto make sandwhich
Loooong wait on our first ever visit. Order in advance. Staff at register is indifferent to customers' questions.I didn't realize there was a line on the other side of the divider until I had been standing in the order area for 10 minutes.Then I went behind 5 people.Finally hot one of their famous cheese steaks. What a disappointment. Really not worth the wait. Subway makes much better sandwiches. Won't return.
Friendly service.
I have only eaten here two times. Both times was good. There was a line at lunch time, both visits but, it moved quickly. The sandwich tasted fresh and crisp. Very satisfied. Thank you. I had the Regular Club Sub Mike's Way.
The employee's at jersey mike are very friendly and quick to get your sandwich the way you like it.
Amazing. They were really kind thoMake you feel kinda at home. You will really have good time at this JM