You know what you are getting when you order dominos. It is not going to be super gourmet pizza. But you are going to get great pizza for the money. $6 bucks for one topping medium carryout? ALL DAY. Tried the curbside delivery and instead of the 2 minute promise ended up being the 8 minute promise. Normally I would have just gone in the store and picked up the pizza but had some sleeping kids in the car. I know they were super busy, so I wasn't irate by any means. And to dominos credit they gave me a credit for a free pizza. Which seems excessive. But appreciated.
Not good. Car side delivery didn’t happen so I went in to pick up my order. There about 25 pizzas behind the counter with no claim checks on them. They went through them and handed me a large and medium, which wasn’t what I ordered. When I told them that wasn’t my order, they pulled it up on the computer and said only one medium ham pizza was made. I’ll have to wait 7 minutes for the other one. I came back and was handed a medium and large. Inside the large box was a medium jam and pineapple. No sodas or water either. I said that is still wrong and said just give me the one medium and my drinks. She voided my charge and charged me regular price. So for $19 I got 1 medium pizza and 4 drinks. If they had done it correctly I would have paid $22 for 2 medium pizzas and 4 drinks. The manager and other staff were just as baffled by the volume of unaccounted for pizzas. The management was snippy with the employees and wanted nothing to do with solving the problem of made pizzas with no tags. He was okay looking through each box as the customers came in. I’d love a eefund for such a poor experience but am not interested in waiting for them to get that right.
My pizza arrived hot and fresh. I’ve ordered the thin crust pizza I like from other places ans it’s usually dry or burnt. This was delicious ans cheesy! 5 stars!
Always a great pizza perfectly made. There chicken pasta are amazing. Here is a few pix of how the pizza is being prepared.
Everything i get a pizza from Tarzana the pizza is cold .Then the other day I ordered a hand tossed pizza it was like they put the toppings on the cardboard with out the dough.
I enjoyed the convenience and hassle-free ordering thru the user-friendly app. With the time I saved, I was able to enjoy my lunch break which I am rarely able to do prior to This occasion. The food was hot and ready in less than 8 minutes, even thru the lunch hour rush. All I had to do was confirm that I arrived at the store thru the app, then moments later, I was greeted by Roxanne with a friendly smile along with my freshly made order. Thumbs up to the team of hard workers at Domino’s in Tarzana for this memorable experience.
Horrible customer service !!!! Roxane and Donna provided me with the worst customer service. Did not want to provide me with corporate information for a complaint after my order was over 45 minutes late. The driver had the worse attitude just plain horrible service.
We order a pizza a medium size and a small drink we could say about a drink the church and $50 thinking that I didn’t what the front was the band front of people out they charge you 30 $40 in the pocket the money coworkers will your pizza only cost $28 a piece of my cost $20 and the tease $38-$50 a table and the rest of the money in the pocket the drivers be careful with the young lady she was scared when I asked for my money back and she got caught up in the bin Scandling people for a small amount of money and this is not fair for you guys stop ordering from this place in spaceship and there’s one girl who delivers pizza
I called at 2:40pm and placed an order to be delivered at 5:00pm. It’s 5:46pm and still no pizza. I will NEVER be ordering from this Domino’s pizza location again.
I guess I paid for food I never received. I ordered from the app to have a pizza delivered to my son's school. I wrote to deliver to my son's name, they gave the office only the billing first name mispronounced, they made the call to NOT leave the order at the school where my son would have eventually discovered it. Another admin was expecting it. Defensive and unfriendly when I called to have it delivered to our house (school was out) OR give us a refund of which he would do neither since my house was blocks out of the area. I wrote my son's name in the app. In fairness they could not reach me by phone (I was working,) but as someone who was always friendly in customer service I would not have been rude and refused to deliver or refund when I GAVE THEM the information they needed to deliver properly when I ordered through the app and ultimately received no food. If they had left it at the school I'd have had no complaint.