Subway

956 W El Camino Real, Sunnyvale - 94087
92 reviews
Sandwich Shop
(408) 737-3935

Worst Subway ever had. Have my pickup ready and didn’t include veggies and dressing. Please close this subway.

Very bad experience. I had visited this Subway few weeks ago and they were making fun of me because I asked add all veggies. Today I visited again and this again got very bad experience. When I entered there was no one, the person came after 10 minutes. When I asked for coupons he said they don't participate in subway coupons. When I asked for more sauces he denied. He was really rude. It was like I am paying for my insult. I will never got at this branch and I suggest you to go some other branch something is really wrong with this branch.

Worst subway experienceThe person refused to take the order and was speaking over the phone.It’s hampering the Subway’s brand image by giving franchises to such rude individuals who do not care about customers

Employees behavior is very rude and the breads they have are very dry. So I suggest the people not to go to this store.

This store deserves negative reviews. I step into the store and see no one is there assuming that there is just 1 person and he could have stepped away. I call over the phone and see it ringing without anyone picking it. I dial another time and this time a man comes out and the first thing he says “you couldn’t not wait for sometime?”Excuse me, is this the way customers are treated here. I can understand you could be busy and I totally don’t mind waiting for 10 minutes or even 20 minutes but at least come out, acknowledge the customer who just entered and let them know you are busy inside. I could have waited but no, instead he gives all possible reasons to disdain my actions. I literally did not mind driving to another subway near by and was greeted by two sweet ladies who happily took my order.I would never visit this subway store ever again.

Today I tried to order using the APP and apply some coupon, then the employee promptly went to the computer and cancelled my order, In front of me! Apparently they do not accept ANY coupons.

I visited this subway and ordered 2 veggie delight each one cost somewhere around $7.49. I asked the sandwich artist to add only 4 vegetables that are onion, jalapeños, green paper and spinach. That sandwich artist (or owner) added 5 thin piece of green paper, 5-7 thin piece of onion and 4-5 pieces of jalapeño. Which is way too less quantity of vegetables for a veggie delight sandwich. I asked him to add more. He simply added 2-3 pieces of the three vegetable. I ignored that. When I asked him to add spinach. He put 5-7 leaves of spinach. I asked him to double the quantity. Surprisingly, he said NO to me. Moreover, he added this is how much I can put in a sandwich according to Subway’s policy (FYI: that is not a subway’s policy. Subway only limit the portion size of meat or patties. Not the vegetables) This subway is running a scam. He is selling a veggie delight sandwich without enough vegetables. At least have some business ethics, someone is paying $7.49 for a sandwich and you are just giving them a bread and sauce. Is that it?I have been eating subway since last 11 years and not a single subway told me that we cannot put more than 5-6 pieces of vegetables in a single sandwich. I hope that subway should stop giving franchise to these kind of people whose whole purpose is scamming people instead of providing service for the money that they are charging from the customer.

Do not go here if your planning to use any coupon deals. They do not honor or participate in any coupon deals. I had a bad experience and he wouldnt give my coupon back. He got some nerve asking me if i had any other deals and i said no just the Buy one get one free footlong. I just dont get it if he wasn't going to except my coupon why is he asked if i have any other deals. He was very rude.

Quick service. Fresh food.

Don't go to this place, even it's close by. Its worth trying another location. They don't honor the offers, they are rude, not all the veggies are available. Finally, they mention that they work differently and will not accept all the deals/offers.